Professional techniciansTimely serviceKnowledgeable staffFriendly demeanorThorough explanationsKind serviceGood customer serviceQuick repairsClear communicationClean work
About this business
Company Name: Roto-Rooter Plumbing & Water Cleanup
Content: Roto-Rooter Plumbers in Overland Park, KS, provides exceptional drain cleaning services for residences and businesses. We offer sump pump repair, water heater repair, and drain cleaning services. We can arrange a time that works for you. Don't let a plumbing problem ruin a week; we can match your schedule. Our emergency plumbers are open 24 hours a day, seven days a week. Our emergency plumbing service is available 24 hours a day, seven days a week, including holidays, weekends, and evenings.
Reviews Summary
Client opinion on the service offered is positive. They express their appreciation for the technicians’ professionalism and knowledge which ensured they were comfortable with the repairs. A feel-good atmosphere pervaded the experts' demeanor and interpersonal skills, which they brought to the fore when interfacing with customers and their pets. Customer service received a thumbs up from the reviews, as everyone agreed that the explanation of the work and costs was accurate, informative, and concise. Prices were a point of concern, with some feeling they were on the high side, but they would still use the service. The clients were delighted with the speed and quality of the communication together with the friendliness and professionalism of the technicians. William and Johnathan were the most mentioned and praised, with Chris being given positive feedback as well. The clients pledged for repetitively using the service.
Frequently asked questions
7 questions
Does Roto-Rooter Plumbing & Water Cleanup offer emergency plumbing services in Overland Park, and how do customers feel about their response time?
Yes, they provide emergency plumbing services, including sewer backup response and drainage issue resolution. Customers appreciate the quick response, often noting that technicians arrive within an hour, which reflects their commitment to urgent situations.
What do clients say about the professionalism of Roto-Rooter Plumbing & Water Cleanup's technicians?
Clients frequently highlight the professionalism of the technicians, especially William and Dashawn, who are noted for being knowledgeable, courteous, and efficient in their work, ensuring a positive experience during plumbing issues.
Can I get drain cleaning services from Roto-Rooter Plumbing & Water Cleanup, and what types do they offer?
Yes, they offer drain cleaning services including drain snaking, kitchen sink clean-out, and sewer line cleaning. Their expertise in these areas is well-regarded by customers who have experienced effective solutions to their drainage problems.
What are the operating hours for Roto-Rooter Plumbing & Water Cleanup?
Their operating hours are as follows: Monday: 00:00-23:59, Tuesday: 00:00-23:59, Wednesday: 00:00-23:59, Thursday: 00:00-23:59, Friday: 00:00-23:59, Saturday: 00:00-23:59, Sunday: 00:00-23:59.
Does Roto-Rooter Plumbing & Water Cleanup handle sump pump repairs, and what do customers think about their service?
Yes, they provide sump pump services including installation, maintenance, and repair. Customers have praised their technicians for being knowledgeable and effective, particularly in sump pump checks and repairs, ensuring peace of mind.
What types of general plumbing services does Roto-Rooter Plumbing & Water Cleanup provide?
They offer general plumbing services such as pipe repair, fixture installation, and leak detection. Clients appreciate the thoroughness and professionalism of the team in addressing various plumbing needs effectively.
Where is Roto-Rooter Plumbing & Water Cleanup located?
8600 W 95th St #100D, Overland Park, KS 66212, USA
Location & directions
Overland Park, Kansas
Roto-Rooter Plumbing & Water Cleanup
Plumber
Address
8600 W 95th St #100D, Overland Park, KS 66212, USA