KOI Auto Parts (Fisher Auto Parts) has established itself as the leader in automotive parts for Kentucky, Ohio & Indiana by adhering to a single principle that is never compromised: World class customer service. KOI is a versatile business that serves repair shops, collision centers, dealerships, and retail customers. KOI's 60+ store locations and multiple warehouses include a broad inventory with hundreds of thousands of unique part numbers. KOI stocks OE, Import, Aftermarket, & Automotive Accessories, Tools, Refinish Supplies, Tractor, Mower, ATV & Marine Parts, Shop Supplies, and more. Professional services, including delivery, critical parts delivery, mobile batteries, and detailing product trucks, and sales professionals, are available for KOI customers.
Reviews Summary
Customer reviews of an auto parts store are overwhelmingly positive. Customers say the staff are very knowledgeable and very friendly. Therefore, it is a much better service compared to other stores. Reviewers often say they wouldn't buy auto parts anywhere else. Many customers also say the service is excellent and the store has a friendly and professional atmosphere.
The store offers its brand of auto parts and fluids, which, according to the reviews, are of high quality and low price. Customers often say they would highly recommend that brand. Customers also speak highly of the customer service. According to many reviewers, employees go above and beyond the customers. Many people say employees do a great job of identifying the parts they need for their vehicles after only a few words and the quality of the parts is assured. The store is very welcoming, and customers say they have a good experience when they step in there. The store is mainly highly recommended due to the good parts quality and excellent customer service provided by the store and its personnel. After being taken to a very good and recommended store by a friend and trying a new store and finding a surprise when shopping, I also recommend the store and rate it number one in serving customers looking for auto repair parts and bodies.
Frequently asked questions
7 questions
What do KOI Auto Parts clients say about the work?
Customers frequently praise the knowledgeable and friendly staff, particularly mentioning Mike and Chris for their exceptional service. Many highlight the team's ability to provide accurate part recommendations and quick service, making it a preferred choice for auto parts in Louisville.
Does KOI Auto Parts offer consultation and product recommendations?
Yes, KOI provides consultation and product recommendations as part of their customer service. Reviewers appreciate the team's expertise, noting that they suggest necessary parts and ensure customers get exactly what they need for their vehicles.
Can I get help with brake parts and general maintenance at KOI Auto Parts?
Absolutely! KOI Auto Parts offers a range of automotive repairs, including brake parts and general maintenance services. Customers have noted the team's proficiency in handling these repairs, ensuring quality results.
How does KOI Auto Parts ensure quick service for critical parts?
KOI Auto Parts provides critical parts delivery to ensure customers receive essential items promptly. Reviewers often mention the fast and efficient service, highlighting the team's commitment to meeting urgent needs.
Does KOI Auto Parts handle part sourcing for hard-to-find items?
Yes, KOI specializes in part sourcing, helping customers find hard-to-locate automotive parts. Many reviewers commend the staff for their dedication to researching and securing the right parts for various vehicle needs.
What types of auto parts can I find at KOI Auto Parts?
KOI Auto Parts stocks a wide variety of items, including wiper blades, filters, fluids, and automotive accessories. They also offer tools, shop supplies, and parts for tractors, mowers, ATVs, and marine vehicles.
Where is KOI Auto Parts (Fisher Auto Parts) located?