Experienced staffCustomer serviceHelpful sales representativesGreat serviceSatisfied with vehicleGood communicationProfessionalEasy financingQuick processTop notch service
About this business
Find the Pre-Owned Vehicle You Need at All Star Automotive Group. Look through our large inventory to find the perfect certified-pre-owned car for you regardless of the make you're interested in. We know how hard it is to find great pre-owned cars in Baton Rouge, so we work hard to supply all the best Honda, Chevrolet, and Toyota used cars our customers want. We conduct a comprehensive inspection and test drive of every pre-owned car and SUV on our lot to ensure that it meets our high quality standards.
Reviews Summary
The dealership reviews are blended with various opinions. Several customers commend the friendly staff and great service, notably a salesman named Larry who maintains useful follow-up contact with clients. Others single out expert staff and good work like Torrey Byrd's deep understanding and Kelton's exceptional care. Many find the variety of cars to be impressive. Another review mentions how financial services is straightforward, which emphasizes this claim. Some buyers express satisfaction with the efficient service such as quick processing times each encounter. One review is more detailed, focusing on emotional moments before a car purchase but notes Mr. Patrick kept his promise and yielding the desired vehicle and expressing relief. This review suggests an excellent outcome and required significant planning, which is helpful. The section signifies the business's positive attributes. Still, some employees may overlook the pushy deliveries, like one client who feels that Mr. Jackson was overly aggressive in their encounter. It will appear logical to try to attract a typically robust client base, but other customers would prefer softer sells. The feedback suggests typical customer service, but more reviews may be needed to help tally up. The customer service ratings are mixed, with some noting excellent communication and speed but also a few too aggressive officers.
Frequently asked questions
7 questions
What do All Star Automotive Group clients say about their experience?
Clients frequently highlight the friendly and professional staff, with specific praise for sales representatives like Larry and Rusty. Many appreciate the smooth purchasing process and the team's willingness to assist, making it a welcoming environment for buyers.
Does All Star Automotive Group offer financing options for used cars?
Yes, they provide financing options as part of their vehicle sales services, making it easier for customers to purchase their desired vehicles.
What services does All Star Automotive Group provide?
They offer a range of services including Vehicle Sales (New Car Sales, Used Car Sales, Financing Options), Vehicle Service & Maintenance (Oil Change, Brake Service, Diagnostic Services), Warranty Services (Extended Warranty Plans, Warranty Claims Assistance), and Parts Sales (Replacement Parts, Accessories).
What are the hours of operation for All Star Automotive Group?
Their hours are: Monday: 9:00 AM - 6:00 PM, Tuesday: 9:00 AM - 6:00 PM, Wednesday: 9:00 AM - 6:00 PM, Thursday: 9:00 AM - 6:00 PM, Friday: 9:00 AM - 6:00 PM, Saturday: 9:00 AM - 4:00 PM, Sunday: Closed.
Can I get my vehicle serviced at All Star Automotive Group?
Yes, they offer vehicle service and maintenance, including oil changes, brake service, and diagnostic services, ensuring your vehicle remains in top condition.
How does All Star Automotive Group handle warranty claims?
They provide warranty services that include warranty claims assistance, ensuring customers receive support for their warranty-related needs.