Motor City LA is the most unique car lot in Southern California. What makes us different? We have everything: cars, boats, and ATVs. Our RV selection is world-class. Founded by Jean Paul Guidry in Lafayette in 2002, Motor City LA has developed a reputation for exceptional customer service. Our Lot is built on treating all our clients with the respect they deserve. We treat all our customers like family.
We have exciting and rare vehicles you may not find in other places. What you might not expect is that we also have very competitive pricing. We can offer our customers the best deals because we price our vehicles aggressively. Motor City LA is located in Lafayette, where we truly love our Cajun culture. We work hard to establish a positive and fun family environment with every visit. Our goal is to maintain a happy and positive family environment for everyone who enters our lot. Come see us today and experience our unique approach.
Reviews Summary
Motor City has many positive comments about their relaxed customer service. Clients rave about the sales teams led by Dalyne, Mario, Tim, and Harvey. They talk of a family-like environment and customer service as a top priority. Tim and Dalyne are credited with offering approval, even for those with credit issues. Shoppers say no one pressures them, and the serve is exceptional. Multiple clients explained that salespeople's polite and professional attitude made the whole process quicker. Some people advertise Motor City as being better than other stores. Moreover, They observed the unique customer service at Motor City and would send everyone, even students and first-time car buyers. Another out-of-state customer loved interacting with the Car and spoke up about their excellent experiences. Positive customer service experiences outweigh any internal conflicts due to potential employment. Clients come away from the store being members of the Motor City family.oto.
Frequently asked questions
7 questions
What do Motor City LA clients say about the work?
Customers frequently praise the team for their exceptional customer service, highlighting staff members like Dalyne, Britain, and Tim for their attentive and friendly assistance. Reviewers also note the smooth buying process and the feeling of being treated like family.
Does Motor City LA offer vehicle financing options, and how do customers feel about their experience?
Yes, they provide vehicle financing services, including loan processing and credit assistance. Many customers report a fast and efficient approval process, with specific praise for staff like Tim, who helped clients save time and money.
Can I trade in my vehicle at Motor City LA, and what do customers say about the trade-in process?
Yes, they offer trade-in services as part of their vehicle sales. Reviewers express satisfaction with the trade-in process, noting that it was handled efficiently and with respect, contributing to a positive overall experience.
How does Motor City LA handle vehicle maintenance services?
They provide various vehicle maintenance services, including oil changes, tire rotations, and brake inspections. Customers appreciate the professionalism and quality of service during these maintenance visits, often mentioning the staff's helpfulness.
What types of vehicles does Motor City LA sell?
Motor City LA specializes in a diverse inventory that includes cars, boats, ATVs, and RVs. They are known for having interesting and hard-to-find vehicles, appealing to a wide range of customers.
Does Motor City LA provide personalized customer service?
Absolutely, customers frequently highlight the personalized assistance they receive from the staff. Many reviewers mention feeling valued and respected throughout their buying experience, creating a welcoming atmosphere.