Professional staffEfficient serviceEquipment usageQuick responseHelp with insuranceFriendly serviceKnowledgeable techniciansThorough cleanupRespectful crewDaily updates
About this business
Water Damage Mitigation Professionals - Locally Owned & Operated with 24/7 services. We handle residential leaks, commercial floods, and large losses. Our team of Pros also specializes in smoke/fire damage, mold remediation, and fire/smoke removal. Every loss is unique. Our team of Pros will inspect, stabilize, and mitigate the damage. We are committed to meeting the customer's needs. It's not a "Customer" satisfaction guarantee! It's a "Family" satisfaction guarantee. Our company is proud to be local and serve our community. We are certified, reliable, and ready to restore your property efficiently and with your satisfaction in mind. Our company is fully insured, certified and licensed. Water and flood damage can be stressful, but our name is a testament to our dedication and passion for helping others.
Property Inspection
WATER REMOVAL PROS' experienced team will perform a property inspection to assess the extent of the damages and losses. We will prepare a comprehensive damage report on the property using the latest technology, including thermal mapping. The report will also include an estimate of the drying, extraction, and cleaning process required to restore your property. It will also contain a content assessment and a building structure evaluation for excess moisture.
Reviews Summary
The reviews confirm the Water Removal Pros' quality, professionalism, and customer service. All praised the crew's prompt communication, insurance help, and thorough work, easing clients' worries from the start. Their dependability and respectful attitude were highlighted during home disasters and vulnerable moments with family. The reviewers mention that the employees' dedication ensured every project was completed correctly and customers were informed. One client noted how excellent his experience was even after a hurricane because the team's commitment created peace during a stressful time. Strong recommendations all around, stressed by neighbors and friends, show these people care and are committed to ethical service. Good communication, respect, and quality work are essential in a company like this one. In this competitive environment, these are crucial points to emphasize.
Frequently asked questions
7 questions
What do Water Removal Pros clients say about the work?
Clients frequently praise the team's professionalism, thoroughness, and effective communication. Reviewers highlight the prompt response times, the meticulous approach to cleanup, and the care taken to minimize unnecessary demolition during restoration efforts.
Does Water Removal Pros provide emergency services in New Orleans, and how do clients describe their response time?
Yes, they offer emergency services including water removal and flood response. Clients have noted their quick arrival and efficient handling of chaotic situations, often arriving within 30 minutes to start the cleanup process.
What services does Water Removal Pros offer for water damage cleanup?
They provide comprehensive services including Water Damage Restoration (Water Extraction, Drying & Dehumidification, Mold Remediation), Fire Damage Restoration (Smoke Damage Cleanup, Soot Removal, Structural Cleaning), Insurance Assistance (Claim Processing, Document Preparation, Insurance Negotiation), and Emergency Services (Water Removal, Emergency Board-Up, Flood Response).
What are the operating hours for Water Removal Pros?
Can I get help with insurance claims through Water Removal Pros?
Yes, they assist with insurance claims, including document preparation and negotiation, which clients have found especially helpful during stressful situations involving water damage.
Who leads the team at Water Removal Pros?
The team is led by Scott Duplantier and DJ Fernandez, who are noted for their professionalism and thoroughness in handling water damage restoration and remediation projects.