Helpful staffGood customer serviceKnowledgeable employeesGreat selectionQuick battery testingAbove and beyond serviceFair pricingVariety of products
About this business
Located at 393 Cambridge St in Allston, Advance Auto Parts is a prominent American auto parts retailer with new, remanufactured, and maintenance products, batteries, and oil filters for all makes and models. You can order online or snatch your order at your local Allston store. Carquest, a division of Advance Auto Parts Inc., this company is the U.S.'s leading aftermarket part supplier. Sign up for Speed Perks and earn special discounts at participating stores. Have you been searching for a reliable auto parts shop near Dorchester? Visit Advance Auto Parts at 1190 Massachusetts Ave for affordable auto parts.
You want your car to be well-maintained, so you need high-quality auto components to perform repairs. We have truck and car batteries, which deliver dependable starting power. The brakes are another critical component, essential for safe driving, and you'll find the right ones and more at 1190 Massachusetts Ave. A proper tune-up is essential, so you can get motor oil, filters, and belts from your Dorchester auto part store. You will not only find the components you require for maintenance and repair, but also much more.
Reviews Summary
The feedback is extremely constructive and points to a high level of client satisfaction. Customers have reported excellent customer service, praising the courteous and helpful personnel. The store's team, which includes employees such as Hunter and Augustus, has been tremendously knowledgeable and eager to assist on various occasions, resulting in what one reviewer called the best possible five-star rating. On one instance when a customer's battery malfunctioned on a rainy day, the store's staff, including Augustus, went above and beyond by attempting various solutions to the consumer's battery issue, demonstrating exceptional dedication. Customers have described the helpfulness and dedication of the shop workers in various ways. This goes a long way to demonstrate how much they expect a battery to work properly. Advanced Auto Parts' ability to consistently have the items a customer requires and its personnel's responsive to their needs also received positive comments. Other reviewers have mentioned how the store's workers provide superior service, frequently written in a language other than English, such as Spanish. Customers have also recognized that the team's hard work and flexibility are advantageous when a good solution is developed to guarantee that the consumer gets the excellent service and value they expect.
Frequently asked questions
7 questions
What do Advance Auto Parts clients say about the work?
Customers frequently praise the knowledgeable and helpful staff, particularly mentioning individuals like Huntae and Agustos for their assistance. Reviewers highlight the team's willingness to go above and beyond, especially during challenging situations, ensuring a positive experience.
Does Advance Auto Parts offer battery services in Boston?
Yes, they provide battery services including battery testing, battery replacement, and jump start services. Customers have noted their efficiency and helpfulness, especially during emergencies like battery failures.
Can I get help with auto parts sales at Advance Auto Parts?
Absolutely, they offer a wide range of auto parts sales including batteries, alternators, and starter motors. Customers appreciate the variety and the team's assistance in finding the right parts.
What are the hours of Advance Auto Parts in Allston?
The store hours are as follows: Monday: 7:30 AM - 9:00 PM, Tuesday: 7:30 AM - 9:00 PM, Wednesday: 7:30 AM - 9:00 PM, Thursday: 7:30 AM - 9:00 PM, Friday: 7:30 AM - 9:00 PM, Saturday: 7:30 AM - 9:00 PM, Sunday: 9:00 AM - 8:00 PM.
How does Advance Auto Parts handle customer support?
They provide comprehensive customer support, including product inquiries, order assistance, and technical support. Reviewers note the staff's readiness to help and their expertise in addressing customer needs.
Does Advance Auto Parts offer installation services?
Yes, they offer installation services for batteries, alternators, and starter motors. Customers have appreciated the convenience of having these services available at the store.