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Advance Auto Parts

Advance Auto Parts

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Open 7:30 AM-9:00 PM now
1190 Massachusetts Ave, Dorchester, MA 02125, USA Get Directions

4.0

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ABOUT   Services Excellence Summary

Located at 393 Cambridge St in Allston, Advance Auto Parts is a prominent American auto parts retailer with new, remanufactured, and maintenance products, batteries, and oil filters for all makes and models. You can order online or snatch your order at your local Allston store. Carquest, a division of Advance Auto Parts Inc., this company is the U.S.'s leading aftermarket part supplier. Sign up for Speed Perks and earn special discounts at participating stores. Have you been searching for a reliable auto parts shop near Dorchester? Visit Advance Auto Parts at 1190 Massachusetts Ave for affordable auto parts. You want your car to be well-maintained, so you need high-quality auto components to perform repairs. We have truck and car batteries, which deliver dependable starting power. The brakes are another critical component, essential for safe driving, and you'll find the right ones and more at 1190 Massachusetts Ave. A proper tune-up is essential, so you can get motor oil, filters, and belts from your Dorchester auto part store. You will not only find the components you require for maintenance and repair, but also much more.

 

SUMMARY   Reviews Summary

The feedback is extremely constructive and points to a high level of client satisfaction. Customers have reported excellent customer service, praising the courteous and helpful personnel. The store's team, which includes employees such as Hunter and Augustus, has been tremendously knowledgeable and eager to assist on various occasions, resulting in what one reviewer called the best possible five-star rating. On one instance when a customer's battery malfunctioned on a rainy day, the store's staff, including Augustus, went above and beyond by attempting various solutions to the consumer's battery issue, demonstrating exceptional dedication. Customers have described the helpfulness and dedication of the shop workers in various ways. This goes a long way to demonstrate how much they expect a battery to work properly. Advanced Auto Parts' ability to consistently have the items a customer requires and its personnel's responsive to their needs also received positive comments. Other reviewers have mentioned how the store's workers provide superior service, frequently written in a language other than English, such as Spanish. Customers have also recognized that the team's hard work and flexibility are advantageous when a good solution is developed to guarantee that the consumer gets the excellent service and value they expect.

 

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Pros & Cons

PROS
very helpful (5)
very knowledgeab ... (2)
very helpful (2)
good service (2)
helped me (2)
excellent custom ... (1)
fair price (1)
nice staff (1)
great service (1)
good customer se ... (1)
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Cons
horrible custome ... (1)
slow (1)
horrible (1)
horrible (1)
wasted my time (1)
rude (1)
terrible custome ... (1)
Advance Auto Parts Reviews: 102. Average Rating: 4.0
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