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Review Keywords Analysis

US / MA / Boston
Baltic Insurance Agency (part of Kiley & O'Toole Insurance) photo
Baltic Insurance Agency (part of Kiley & O'Toole Insurance) photo
Baltic Insurance Agency (part of Kiley & O'Toole Insurance) photo
Baltic Insurance Agency (part of Kiley & O'Toole Insurance) photo
Baltic Insurance Agency (part of Kiley & O'Toole Insurance) photo

Baltic Insurance Agency (part of Kiley & O'Toole Insurance)

Address: 138 Old Colony Ave, Boston, MA 02127, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Insurance Home Insurance $300 - $500 Call to Book
Auto Insurance $100 - $200 Call to Book
Commercial Insurance $500 - $1000 Call to Book
Consultation Insurance Consultation $50 - $100 Call to Book
Policy Review $25 - $75 Call to Book
Claims Assistance $100 - $200 Call to Book

What people love

From reviews
Helpful staff Best price Organized service Knowledgeable agents Great prices Fantastic support

About this business

Don't pay too much for auto insurance. Most of our customers save hundreds of dollars per year on car insurance by comparing rates from multiple insurance companies. Get your free quote now to see how much you can save. We're a local, independent insurance agency that provides friendly, personable service. Our family operates Baltic Insurance Agency, which is part of Kiley & O'Toole Insurance, so the agents are mindful of your needs. That's what makes us different from the big, online insurance companies--we are your neighbors, and we care about you. Another factor that sets us apart is the ability to compare policies for our customers. We represent numerous big, reputable car insurance companies in Massachusetts. We'll figure out which provider offers the most competitive deal for the coverage you require. This flexibility isn't possible when one company serves as both the agent and the underwriter. Residents and auto owners in the local area depend on us for this and other types of insurance. This ensures that we have the knowledge and experience to make informed recommendations for your circumstances.

Reviews Summary

Baltic Insurance Agency has received excellent reviews from many customers for its competent agents, good customer service and problem-solving abilities. Many clients praised Laura and Daiva, noting their commitment to finding the best prices and giving personalized service to customers. Many found the agency to be clean and well-organized. The Baltic Insurance Agency was lauded for providing good customer service and reasonable prices by many reviewers. From other readers, they found that the company was great. Customers were appreciative of its competent agents and the agency's problem-solving environment. Laura and Daiva, in particular, were singled out for praise, credited with ensuring the best price and giving quality care. The clean, organized and superbly-structured agency appeals to customers. For people who need to be successful, the agency has an encouraging work environment.trim.

Frequently asked questions

7 questions
What do Baltic Insurance Agency clients say about the work?
Clients frequently praise the agency for its knowledgeable and caring agents, as well as their organized approach to providing information. Many highlight Laura's efforts in securing the best prices and Daiva's exceptional assistance during claims.
Does Baltic Insurance Agency offer free estimates for auto insurance?
Yes, Baltic Insurance Agency provides free estimates, allowing customers to compare quotes from multiple top-rated insurance companies and discover potential savings on their auto insurance.
What types of insurance does Baltic Insurance Agency provide?
Baltic Insurance Agency offers a range of services including Home Insurance, Auto Insurance, and Commercial Insurance, along with consultations such as Insurance Consultation, Policy Review, and Claims Assistance.
How does Baltic Insurance Agency support clients during claims?
The agency provides Claims Assistance as part of their services, ensuring clients receive the support they need during the claims process, which has been positively noted in customer reviews.
Can I get a policy review at Baltic Insurance Agency?
Yes, they offer Policy Review services to help clients assess their current insurance coverage and identify potential savings or better options.
Who owns Baltic Insurance Agency and what is their reputation?
Baltic Insurance Agency is family-owned and operated, with a strong reputation for providing local support and expertise in insurance, as reflected in numerous positive customer reviews.
Where is Baltic Insurance Agency (part of Kiley & O'Toole Insurance) located?
138 Old Colony Ave, Boston, MA 02127, USA

Location & directions

Boston, Massachusetts
Baltic Insurance Agency (part of Kiley & O'Toole Insurance)
Auto Insurance Agency
Address
138 Old Colony Ave, Boston, MA 02127, USA
Hours
Closed Now
Baltic Insurance Agency (part of Kiley & O'Toole Insurance) Reviews · 4.6 average
1 Reviews
G Google 10
I have been working with about the insurance for a number of years until I got assigned to Laura Vaz. I recently changed my family situation and I had to ensure again my car and the quote at the Baltic insurance and Laura provided me was extremely high. I then shopped around and got a better quote and switched insurance. I got a phone call then from Baltic insurance and Laura Vaz. I was thinking that the call would be too give me a counter off everything and keep the insurance, but all I got was "you wasted my time". I have never seen such an unprofessional behavior from an insurance agency. Rather than call the customer to gain it back, she called me and complained that she had to do work. When I remarks that I was losing more than $1,000 per year because of that higher premium, she remarked that I still wasted her time. I would not go to about the insurance if you have a choice.

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