Reliable Beacon Hill Plumbing & Heating Review One of the plumbers who came to my rental spent around 2 hours installing a simple water valve and somehow clogged the kitchen faucet. Then they spent another hour and a half trying to fix that. But they still couldn’t solve the problem. I said, “I’ll buy a new faucet, you don’t need to worry about this one.” Regardless, they spent another two hours unsuccessfully attempting to repair. This pro charged me for 4 hours of work and it appeared like zero labor had been done. It was a waste of money and time, and I felt terrible. I hired another plumber to fix the damage caused by the first plumber. My water pipe burst at 1:00 am. My landlord called Beacon at 1:30 am. Trevor arrived at 2:00 am. Trevor was extremely sweet and professional. He looked at the problem, switched off the water, and indicated that he would return at 9:00 am to finish the work. He left my premises at 2:30 am. He came at 9:00 am with a carpenter and fixed the leak. He ordered the required materials and began replacing the pipe. By 1:00 pm, Trevor was still hard at work. This guy never took a nap or even had a meal. He was composed, assured, and laid back. He also had excellent energy. I was so grateful for your efforts.
Beacon Hill Plumbing has raving reviews for its projects being carried out by pros from start to finish. From the company's impeccable scheduling to offering exhaustive service to boot, customers appreciate the job. For example, one user noted how their landlord once called Beacon Hill Plumbing at 1.00 a.m. in a crisis only for a crew to show up in the wee hours. The plumber then covered the burst pipe with shutoff and returned the next morning for a permanent fix. Pros are also proactive, offering underhanded info, and they were realistic about the job by offering a fair price. Beacon employees like Ty and Dan come recommended for their professionalism and punctuality, especially with short notices. Most clients believe the company's long-standing presence in Beacon Hill makes it their go-to plumber for emergencies. The firm offers exceptional customer relations as the plumbers extensively explain why a certain problem has occurred and advise on the same. Beacon Hill Plumbing's customer-friendly plumbers spell an excellent future, with most clients saying that they would reach out for their subsequent jobs.
