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Review Keywords Analysis

  1. US
  2. MA
  3. Boston

Exotic Flowers

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Open 8:00 AM - 4:00 PM now
609 American Legion Hwy, Boston, MA 02131, USA Get Directions
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4.5

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ABOUT   Services Excellence Summary

Exotic Flowers and Lombardi Florist were engaged as The Official Florist for the Boston Red Sox in 2007. This partnership was a recognition of the achievements of Exotic Flowers. Exotic Flowers is proud to have been with the Boston Red Sox during their journey to become the World Champions. Exotic Flowers also acknowledges the importance of sports in society. The PGA Deutsche Bank Championship has used Exotic Flowers since its inception. Exotic Flowers became the official florist of Women's Professional Soccer's Boston Breakers in 2010. Our company and Lombardi Florist are sponsors of our little league and flag football teams. Exotic Flowers is proud to be part of the Boston community. We will continue to be involved in the business community. We continuously demonstrate strong business ethics and work as a wonderful destination florist. Free advice on plants will be provided anytime at Exotic Flowers. We worked with Fisher House Boston in 2009 to help wounded veterans and their families at West Roxbury's Veterans Hospital. Our efforts to raise awareness and money for the National Baseball Hall of Fame and Museum also deserve recognition. We are also active partners of the Women's LockerRoom Foundation of New England.

 

SUMMARY   Reviews Summary

Overall, Exotic Flowers certainly appears to be a preferred outlet for customers. Many of the reviewers praised the flowers' freshness and size, further emphasizing the variety in their design and how well they last. Other reviewers also expressed gratitude for the help, with one even describing the service as "amazing" and another saying what their family would do without the provider. The large selection and quality of flowers are clear from multiple positive reviews. The unusual use of luxurious vehicles for delivery adds a nice touch, according to one reviewer. The customer's stress is evident from the various funeral orders, but the outcome is that the flowers are perfect. The bulk of customers intend to send their business through their method to the next generation and recommend them to others. The coherence of praises from multiple previous customers makes them think the organization is hard to beat. The family-owned shop's long history probably contributes to its reputation for quality and service, as demonstrated by the fact that older than average family members were seen working. Trusting Exotic Flowers for such an important moment, one reviewer has a clear and positive bias toward family-owned companies. The positive feedback reflects how the funeral preparation process affected people and appreciates any uniqueness (e.g., using the delivery vehicle as an advertisement for reusing the flowers). Overall, very few were disappointed and only have very minor complaints.

 

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Reputation Change over time

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Pros & Cons

PROS
very happy (4)
recommended (3)
recommend (3)
highly recommend ... (3)
great service (3)
amazing job (2)
highly recommend ... (2)
great place (2)
good service (1)
good prices (1)
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Cons
rude (3)
extremely rude (1)
angry (1)
feel stupid (1)
Exotic Flowers Reviews: 87. Average Rating: 4.5
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