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James A Thom - Fairway Mortgage

James A Thom - Fairway Mortgage

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264 Beacon St Fl 5, Ste 5R, Boston, MA 02116, USA Get Directions
4.9
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ABOUT   Services Excellence Summary

James A Thom - Fairway Mortgage is a reputable Boston-based lender that offers exceptional client service and expert advice to homeowners and homebuyers. We deal with all types of mortgages, including conventional, jumbo, VA, FHA, and new construction loans. Our clients are our business, and we are committed to providing them with the best possible rates and terms for their home purchases and refinances. We know that each client is different. Our team will analyze your situation and tailor the loan program for you. Phone us to schedule a consultation. We offer a high level of service and skill that will amaze you. You will need to work with an agent to discover your perfect home in Boston. Our agents are familiar with this place. They are aware of new listings that meet your criteria and may even know some selling agents. The agent will help you find houses that you like, are in the right price range, and are in a suitable location. The agent will help you to submit an offer to purchase. The agent will work with the seller's agent to negotiate the price and other conditions. Once the seller has agreed to sell you the house at your offering price and terms, you will be "under contract". This means that the house is off the market, and nobody else can buy it. Your agent will help you get through every step of the process from here to the closing.

 

SUMMARY   Reviews Summary

The borrowers praised James and his team for their supportive and professional customer service, clear communication, and dedication. Clients highlighted James's availability and responsiveness, as well as their ability to reach out at any time, including weekends, which made them feel comfortable throughout the loan process. According to those reviews, this lender was very well-prepared and always willing to help with any concerns or questions, especially during stressful times. Borrowers particularly liked how friendly James and his colleagues were – almost as if they were chatting with friends – and how James kept them updated and supported the whole way. Many said that the process was straightforward and seamless from application to close, and that James would check in whenever anything changed or needed to be addressed. The borrowers highlighted the good interest rates they received thanks to James's financial skills and how understable and absorbing the educational material was to them. All in all, they were satisfied with the experience and would recommend it to others.

 

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Joshua left a 1 star review
★☆☆☆☆
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Mar 19
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James A Thom - Fairway Mortgage Reviews: 41. Average Rating: 4.9

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Worst lending experience I’ve ever had. Missed out on many properties because of James not getting me my closing costs and answering basic questions. I really don’t understand why it’s so hard to do your job.
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Joshua left a 1 star review
★☆☆☆☆
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8 months ago
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