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Review Keywords Analysis

US / MA / Boston
Long's Jewelers photo
Long's Jewelers photo
Long's Jewelers photo
Long's Jewelers photo
Long's Jewelers photo

Long's Jewelers

Address: 100 Summer St, Boston, MA 02110, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Watch Sales Rolex Watches $8,000 - $15,000 Call to Book
Tudor Watches $2,000 - $5,000 Call to Book
Tag Heuer Watches $1,000 - $3,500 Call to Book
Jewelry Sales Engagement Rings $1,500 - $10,000 Call to Book
Wedding Bands $300 - $3,000 Call to Book
Custom Jewelry Design $1,000 - $5,000 Call to Book
Watch Repair Battery Replacement $10 - $20 Call to Book
Clasp Repair $50 - $100 Call to Book
Full Service Cleaning $100 - $200 Call to Book
Resizing Services Ring Resizing $20 - $100 Call to Book
Bracelet Adjustments $10 - $50 Call to Book
Watch Band Adjustments $15 - $30 Call to Book

What people love

From reviews
Knowledgeable staff Excellent customer service Expertise in rolex Helpful in selection Helpful staff Personalized service Smooth transactions Great shopping experience Attentive service Above and beyond

About this business

Long's Jewelers is a fourth-generation, full-service jeweler with five locations in Massachusetts and New Hampshire. Since 1878, Long’s Jewelers has been at the center of the Boston timepiece and luxury jewelry industry. Exclusive luxury and timepiece brands here include Rolex, Cartier, Roberto Coin (Cartier), Mikimoto, and Breitling. Our goal is to deliver the best quality products and the most uncompromising customer service possible while keeping prices to an absolute minimum. Long’s role as New England’s favorite jeweler is important to us. We take great pride in celebrating the most important moments in our customers' lives. Long's has experienced significant changes over the past 140 years; however, the essential philosophy remains the same. We seek to provide the best quality products, the most uncompromising customer service, and the most magnificent products at the best prices. Long's is New England's favorite jeweler, and we enjoy sharing these precious moments with our clients. Come to one of our five locations to see the finest jewelry and timepieces available.

Reviews Summary

Most of Long's Jewelers Boston reviews exhibit a constant high level of customer satisfaction and praise for Long's Jewelers. A few reviewers indicate that the jewelry store is well-established, confirming the significance of Rolex Elegance in the store. Excellent customer service is frequently lauded, with employees heading out of their way to ensure customers are satisfied with their purchases, as Tharindu notes. Many buyers who would like to purchase timepieces at this location and express their thanks to the store and recommend it in their emails may note that excellent client service contributes to the exceptional shopping experience. Several favorable reviewers have been buying jewelry and timepieces from the Long establishment for an extended period, which attracts first-time and previous customers. Customers' loyalty contributes to the high percentage of good reviews for the Long store as well as reports of excellent customer service.

Frequently asked questions

7 questions
What do Long's Jewelers clients say about the work?
Customers frequently praise the knowledgeable and friendly staff, particularly mentioning individuals like David and Betsy for their exceptional service and expertise. Many reviews highlight the team's attentiveness and the quality of both jewelry and watch repairs.
Does Long's Jewelers offer watch repair services, and how do customers feel about them?
Yes, they provide watch repair services including battery replacement, clasp repair, and full service cleaning. Customers have reported positive experiences, noting the efficiency and professionalism of the team during repairs.
Can I get a custom engagement ring designed at Long's Jewelers?
Absolutely, Long's Jewelers specializes in custom jewelry design, including engagement rings. Customers have shared their satisfaction with the bespoke designs and the collaborative process with their skilled staff.
What are the hours of operation for Long's Jewelers?
Long's Jewelers operates on the following schedule: Monday: Closed | Tuesday: 11:00 AM-5:00 PM | Wednesday: 11:00 AM-5:00 PM | Thursday: 11:00 AM-5:00 PM | Friday: 11:00 AM-5:00 PM | Saturday: 11:00 AM-5:00 PM | Sunday: Closed.
What types of watches can I purchase at Long's Jewelers?
Long's offers a range of luxury watch brands including Rolex, Tudor, and Tag Heuer. Customers appreciate the extensive selection and the knowledgeable staff who assist in finding the perfect timepiece.
How does Long's Jewelers handle ring resizing services?
They provide ring resizing services, along with bracelet adjustments and watch band adjustments. Customers have reported quick turnaround times and satisfaction with the quality of the resizing work.
Where is Long's Jewelers located?
100 Summer St, Boston, MA 02110, USA

Location & directions

Boston, Massachusetts
Long's Jewelers
Jeweler
Address
100 Summer St, Boston, MA 02110, USA
Hours
Open 11:00 AM - 5:00 PM
Long's Jewelers Reviews · 4.1 average
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