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Long's Jewelers

Name: Long's Jewelers
Address: Boston, US
Telephone: +16174268500
Rating: 4.0909

99 reviews

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+16174268500

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100 Summer St, Boston, MA 02110, USA Get Directions

jeweler Best Jewelers in United States Best Jewelers in Massachusetts

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ABOUT Services Excellence Summary

Long's Jewelers is a fourth-generation, full-service jeweler with five locations in Massachusetts and New Hampshire. Since 1878, Long’s Jewelers has been at the center of the Boston timepiece and luxury jewelry industry. Exclusive luxury and timepiece brands here include Rolex, Cartier, Roberto Coin (Cartier), Mikimoto, and Breitling. Our goal is to deliver the best quality products and the most uncompromising customer service possible while keeping prices to an absolute minimum. Long’s role as New England’s favorite jeweler is important to us. We take great pride in celebrating the most important moments in our customers' lives. Long's has experienced significant changes over the past 140 years; however, the essential philosophy remains the same. We seek to provide the best quality products, the most uncompromising customer service, and the most magnificent products at the best prices. Long's is New England's favorite jeweler, and we enjoy sharing these precious moments with our clients. Come to one of our five locations to see the finest jewelry and timepieces available.

SUMMARY Reviews Summary

Most of Long's Jewelers Boston reviews exhibit a constant high level of customer satisfaction and praise for Long's Jewelers. A few reviewers indicate that the jewelry store is well-established, confirming the significance of Rolex Elegance in the store. Excellent customer service is frequently lauded, with employees heading out of their way to ensure customers are satisfied with their purchases, as Tharindu notes. Many buyers who would like to purchase timepieces at this location and express their thanks to the store and recommend it in their emails may note that excellent client service contributes to the exceptional shopping experience. Several favorable reviewers have been buying jewelry and timepieces from the Long establishment for an extended period, which attracts first-time and previous customers. Customers' loyalty contributes to the high percentage of good reviews for the Long store as well as reports of excellent customer service.

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Reputation Change over time

Pros & Cons

PROS

recommend (19)

highly recommend ... (13)

great experience ... (6)

helped me (4)

extremely helpfu ... (4)

great service (3)

accommodating (3)

very professiona ... (3)

wonderful experi ... (2)

wouldn't go anyw ... (2)

Cons

rude (1)

waste of time (1)

rude (1)

disappointing (1)

disappointed (1)

expensive (1)

not worth (1)

high prices (1)

would not recomm ... (1)

not recommend (1)

Long's Jewelers Reviews: 99. Average Rating: 4.1

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