Founded in 1982, Small Pleasures is a Boston-based jewelry emporium. Our company was born in a space that was both a jewelry studio and an antique store on Cape Cod in the 1970s. We specialize in antique jewelry and estate sales, as well as custom design and repair. Our team has over 40 years of combined experience, and we are committed to world-class customer service at competitive prices. We have two generations of returning clients because our primary goal is to provide the best service available for over 30 years. We eagerly anticipate serving you! We offer individual design, watch and jewelry repair, restring jewelry, and watches. Through personalized design, we can make jewelry that will become a family heirloom.
Reviews Summary
Upon losing an earring back from my cherished set, I contacted its maker who turned me down for a replacement. So, I walked into Small Pleasures in Back Bay, and one of the attendants took me through their selection. The best part was, I requested backs for my earrings, which she gave out freely in absence of an original match. Within some time, the replacements have not only kept my earrings tighter but also in place. The user further describes Small Pleasures' customer service, with the staff showing faith in humanity and a willingness to educate customers. One buyer tells us that it was, first of all, the shop's welcoming atmosphere that drew him into the range. When he was there, the attendant, Jared, helped him land on a suitable item while sticking to his tiny budget. Additionally, an enthralling educational experience, with the trader demonstrating his profound knowledge on the products, won both buyers over. Alluded to these reviews are warmth, intimate and welcoming ambiance and transactions. Moreover, Small Pleasures goes the extra mile to get unique items and offer repair services, that meet the expectations of their consumers. Frequent purchasers possibly visit Small Pleasures for the one-of-a-kind, beautiful, unique items for their families. All buyers thus commend Small Pleasures for its excellent customer service and professionalism.
Frequently asked questions
7 questions
What do Small Pleasures clients say about the work?
Customers consistently praise the knowledgeable and kind staff, highlighting their excellent service during jewelry repairs and custom designs. Many reviews mention the team's willingness to assist without pressure, making the experience enjoyable and welcoming.
Does Small Pleasures offer custom jewelry design services?
Yes, they provide custom jewelry design, including custom rings, necklaces, and earrings, allowing clients to create unique pieces that can be cherished for generations.
What are the hours of operation for Small Pleasures?
The shop hours are as follows: Monday: Closed, Tuesday: 11:00 AM-4:30 PM, Wednesday: 11:00 AM-4:30 PM, Thursday: 11:00 AM-4:30 PM, Friday: 11:00 AM-4:30 PM, Saturday: 10:30 AM-4:30 PM, Sunday: Closed.
Can I get my jewelry repaired at Small Pleasures?
Absolutely! They offer a variety of jewelry repair services, including necklace repair, earring back replacement, and ring repair, ensuring your cherished items are well cared for.
What types of watch repair does Small Pleasures provide?
They offer comprehensive watch repair services, including battery replacement, strap adjustment, and full service repair, catering to various watch maintenance needs.
How does Small Pleasures ensure customer satisfaction?
The team is known for their attentive and friendly service, with many customers noting their quick turnaround times for repairs and the welcoming atmosphere of the shop.