Reliable Lux Bond & Green Boston Concierge - by appointment only Lux Bond & Green Jewelers was established in 1898 and has flourished on the global stage by providing exceptional diamonds, jewelry watches, gifts, and home accessories. Lux Bond & Green is headquartered in West Hartford Center, with six stores in the area. Somerset Square Glastonbury and Main Street Westport are also available. Our store business is located in Boston at our Concierge Service. Our online store has been a great learning resource and shopping channel for international companies. Lux Bond & Green is an official Rolex jeweler.
The reviews highlight Karen, Steve, and the store's customer service, which are quite favorable. Karen and Steve were frequently mentioned for their professionalism and competence, particularly in helping clients choose and purchase engagement rings and watches. Clients also praised their compassion and helpfulness during stressful or difficult events, such as weddings or memorial services, noting how they helped ease decisions. Everyone mentioned how relaxed and welcomed they felt while working with either associate. Multiple people noted Steve's friendly and what-the-customer-wanted attitude, mentioned that the store had an intimate atmosphere, which made shopping more accessible. With attentive and timely customer service and luxury orders especially, other respondents noted. The ability for repair and custom jewelry requests to be fulfilled when remotely from the store also influenced some people's experience. Overall, the reviews are very positive, often noting the store's attentive and supportive environment. Caren and Karen always go and often mention the purchase, putting clients first and making them feel secure no matter the situation. Lux Bond and Green would recommend most clients based on this positive feedback for jewelry needs. It was a wonderful experience working with Karen and Steve, as the reviews suggest. Having a great client experience, like many others, is possible when visiting this store.
