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  1. US
  2. MA
  3. Boston
REI

REI

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Open  10:00 AM-8:00 PM now
401 Park Dr Ste 103, Boston, MA 02215, USA Get Directions
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ABOUT   Services Excellence Summary

For over 80 years, REI has believed that the outdoors is the best place. Our goal is to inspire everyone with a love of nature and sports. Nature's Energy has been harnessed by REI since 1938. They have the most effective equipment and clothing. Share our adventures or just enjoy them. Share moving stories. Each product sold by REI is not for us. Every product sold by the company is an investment in the conservation of resources. We are competent in the conservation of resources. No matter what level you are, you are always welcome. REI Santa Monica is centrally located one block from 3rd Street Promenade. You can find all the products you need for your outdoor life there. Santa Monica Bike Shop is a full-service bike shop and can handle all of your bike needs. From professional tune-ups to a wide selection of fitness bikes; the store has got you covered. Stay on two wheels with the shop's maintenance team. Our experienced staff is proud to help you get ready for the road and trails. We offer ski and snowboarding services to prepare you for the slopes. Skateboarders and surfers know the feeling of excitement when they hit the waves. Come and experience the exhilaration of water sports at Marina del Rey. Our team will enhance your experience with top-of-the-line equipment. Do not miss any adventure that comes your way.

 

SUMMARY   Reviews Summary

REI Boston is a Cooperattive, and customer service from the staff is exceptional. Since the reviews mention that the staff was very friendly, and being part of the store one felt comfortable, and appreciated. This is a unique place to shop; the staff is knowledgeable of its products, improving the customers shopping experience. REI is the best place to shop as an outdoor store. The reviews say that the store has an outstanding inventory compared to other stores in the same industry. It is noticeable that there are a lot of people who go to the store just to get help from the staff. This shows how the staff is friendly and can ready to help reach out at all times. You also find them giving you directions to go to a parking where you can park your car without having any fear that your car may not be secure. I consider REI Boston as the best for outdoor essential purchases. The other thing that the reviews reveal is that the store has high-quality bikes. This also includes bike shops which offer repair services if you have a problem with your bike. These shows why the store has high ratings, meaning that it is known for its excellent services, QUALITY products and has friendly staff who are always ready to help you out.

 

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Pros & Cons

PROS
friendly and hel ... (3)
very friendly (3)
very helpful (3)
helpful and frie ... (2)
very helpful (2)
great selection (2)
friendly staff (2)
great customer s ... (2)
knowledgeable an ... (1)
helpful staff (1)
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Cons
uncomfortable (3)
frustrating (1)
disappointed (1)
really disappoin ... (1)
terrible custome ... (1)
extremely rude (1)
rude (1)

REI Reviews: 102. Average Rating: 4.2

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