Reliable We believe the great outdoors are where you should be. At Recreational Equipment, Inc. (REI), we are committed to developing everyone's enthusiasm for nature and sport since 1938. Equip yourself with the best tools and attire. Share your experiences with others or keep them to yourself. Be inspired to create stories. We do not own REI; the goods they supply are an investment in conserving natural resources. Everyone is welcome here, whether you are new to exercise or a seasoned professional. Outdoor enthusiasts can find the best clothing and equipment at REI Santa Monica, which is located just a block away from the 3rd Street Promenade. The Santa Monica Bike Shop has a wide range of services to keep you riding all year, from tune-ups to repairs. Our snowboarding and ski services are here all year to help you hit the trails this winter. Our experienced staff will get you ready for any adventure.
REI Cambridge reviews reveal exceptional customer service, notable staff helpfulness, and excellent shopping experiences. Staff is attentive and knowledgeable, helping shoppers find items and select the right size when in stock. Customers especially appreciate the efforts to facilitate exchanges or special orders. More positive feedback mentions the staff's friendly and welcoming attitudes, as they warmly engage and accommodate repeat customers. The store maintains a fun, positive shopping experience, with employees often described as kind or genuinely passionate about helping people. Store atmosphere is especially pleasant as everyone feels welcome and encouraged to receive the inclusive environment. Other reviewers report finding the less generic selection there and that they sometimes order specially for them without a problem. Some customers receive gifts cards and staff support willingly when they run into a bind. The staff also repairs bikes and has a wide range of outdoor items. In summary, customers appreciate the REI Cambridge store's convenience and efficient shopping amenities, and they plan to return due to a general sentiment that the store offerings are promising and satisfying. The negatives are about parking or how the store could be bigger.
