Knowledgeable staffAccommodating staffHappy dogsDog transportationClean spaceVariety of servicesFlexible schedulingGreat selection of productsSafe environmentPatient staff
About this business
Mark Armour, the founder of the Pooped Pooch Playground, is an Irishman originally from Belfast but moved to Boston in 1998 after years of traveling worldwide. He has served various roles, including chef, bricklayer, travel agent, and skydiving instructor. Visit his blog!
Mark Walter, Armours company co-owner and chief operations officer, hails from North Carolina. He moved to Boston in 1997 to enroll in graduate school for violin performance. He never began the program, and a panicking episode drove him to leave his violin and join various arts organizations.
The couple relocated to Dorchester in 2005. Mark A worked with his brother and sister-in-law for several weeks in their Active Paws (Watertown/Belmont dog walking company). He set up a dog-walking business in Dorchester and South Boston upon realizing he enjoyed it. Pooped Pooch had grown significantly in one year, leading Mark W to join the venture, where he managed dogs and took care of business.
The Marks are a pet-focused family. They have raised many pets throughout their lives and gained in-depth experience in the pet food business. The couple’s current initiative involves founding The Pooped Pooch Pet Supply in Dorchester's Lower Mills neighborhood. Mark has brought the store to life by stocking it with countless fun and nutritious foods that were previously hard to find at one’s local grocery store.
Reviews Summary
The Pooped Pooch chiefly garners positive reviews, with many comments like the staff is consistent, professional, and passionate about caring for their boarders. Clients commend the facility's wide range of services, which include boarding, daycare, grooming, and transportation. Dogs that visit the Pooped Pooch often are fond of it, an indication that the care and kindness they receive from the staff are exceptional. Many owners leave their pets for boarding services and return later to find the animals become ecstatic about the facility. These reviews reinforce the belief that dogs should not only be comfortable in their environment but also anticipate regular exclusives, as is the case at Pooped Pooch. The facility's physical condition and the daily activities the dogs undertake are implicit in the experiences and the happiness clients leave with. Prices are on the higher end but worth it for the excellent care that dogs receive.
Frequently asked questions
7 questions
What do clients say about The Pooped Pooch Playground's staff and care for dogs?
Reviewers consistently praise the staff for being professional, courteous, and genuinely caring for the dogs. Many mention how their pets are excited to go there and return home happy and tired, indicating a positive experience overall.
Does The Pooped Pooch Playground offer dog walking services, and what do customers think about them?
Yes, they provide dog walking services including single walks, group walks, and daily walk packages. Customers appreciate the flexibility and reliability of the team, often mentioning their satisfaction with the care their dogs receive during walks.
What services does The Pooped Pooch Playground provide for dogs?
They offer a range of services including Doggy Daycare (Daily and Weekly Passes, Training & Socialization Sessions), Dog Boarding (Overnight, Weekend, Luxury Suite), Dog Transport (Local Pickup/Drop-off, Airport Transport, Emergency Service), a Pet Supplies Store (Dog Food, Toys, Training Treats), and Dog Walking (Single, Group, Daily Packages).
Can I trust The Pooped Pooch Playground for dog boarding, and what do reviews say about their services?
Yes, many reviews highlight the trustworthiness of the facility for dog boarding, with customers feeling at ease knowing their pets are safe and well-cared for. They often mention the attentive staff and the fun environment for their dogs.
Does The Pooped Pooch Playground provide dog transport services, and how do clients feel about them?
They offer dog transport services including local pickup/drop-off and airport transport. Clients express satisfaction with the punctuality and reliability of the transport service, often using it for convenience without issues.
Who are the owners of The Pooped Pooch Playground, and what backgrounds do they have?
Mark Armour, originally from Belfast, and Mark Walter from North Carolina co-own the business. Their diverse backgrounds include experiences in various fields, contributing to their understanding of pet care and customer service.