Veterinary Emergency Group is a new trendsetter in pet emergency care. We put you at the center of the customer experience, and our skilled team will make you feel comfortable. We'll be your partner through it all. Our middle name is emergency. We call attention to this because it's what we do.
From the dog who tumbled down the stairs to the Chihuahua who ingested candy at 2 a.m., and from the cat who ate the lily bush on the Fourth of July, pet crises occur at all hours of the day or night. However, it's worth noting that not all hospitals are open 24 hours.
Reviews Summary
Many clients praise VEG in Boston for their customer service. They ensure an awesome experience and always greet their furry patients at once. The staff is familiar with what to do, and even though it is a busy facility, clients are given a platform to express their fears and expectations. Therefore, the staff not only understand their clients but also ensures that they manage everything effectively. They also provide excellent care for both the dog and cat. Customers also love that the VEG tailors their services to meet their needs or exceed them. Both the clients and furry friends always feel comfortable at VEG. This experience is particularly beneficial when the pets are in pain or unstable. Patients love the consideration and care they receive both in terms of pain relief and medical care. The entire review is filled with positive comments, with customers noting that they would come back and refer others to the facility in case of an emergency.
Frequently asked questions
7 questions
What do Veterinary Emergency Group clients say about the care their pets receive?
Clients frequently praise the compassionate and attentive care provided by the staff, highlighting their professionalism and ability to keep pet owners informed throughout the treatment process. Many also appreciate the ability to stay with their pets during examinations.
Does Veterinary Emergency Group offer emergency care for exotic pets?
Yes, they provide emergency care for exotics, including exotic pet examinations, specialized treatments, and nutritional guidance, ensuring comprehensive care for a variety of animal types.
What hours is Veterinary Emergency Group open for emergencies?
They are open 24 hours a day, seven days a week: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Can I get follow-up care for my pet at Veterinary Emergency Group?
Yes, they offer follow-up care services, including recheck consultations, medication refills, and wellness checks to ensure your pet continues to receive the necessary care after an emergency visit.
How does Veterinary Emergency Group handle surgical emergencies?
They provide surgical services including C-sections, wound repairs, and soft tissue surgeries, ensuring that pets receive timely and effective surgical interventions when needed.
What types of diagnostics can I expect at Veterinary Emergency Group?
The team offers a range of diagnostic services, including fecal testing, ultrasounds, and CT scans, to accurately assess your pet's health in emergency situations.