American Auto Body & Repair

Customer Reviews: - Fantastic Customer Service. My mom and I have been having a rough time, but Paula and Cathy were so kind during the car repair process. They went above and beyond, and my mom is completely happy with the experience. I highly recommend this auto body shop. -Ronda R. - Excellent service top to bottom. -Mike T. - When my vehicle was damaged almost 6 years ago, I took it to American Auto Body & Repair. The shop did a fantastic job. After a recent accident, I returned. Thankfully, the same hard-working people do an excellent job and take pride in their work. There is no other auto body shop I would let work on my vehicle. -Trent L. - The work this shop did on my Audi was so sub-standard that my insurance company paid to have American Auto Body shop work fixed by another auto body shop….thats how bad these guys are…. -Frank S. - I am so thankful for American Autobody! My car was a mess. The ladies at the front desk were so nice to me, and I also talked to someone named Cathy who was the GM, I think. She did a great job helping me out. They got me fixed up at a reasonable cost.. much appreciated! – Michelle M. - The work this shop did on my Audi was so sub-standard that my insurance company paid to have American Auto Body shop work fixed by another auto body shop….thats how bad these guys are…. -Frank S. Customer Concerns and Feedback: - We value all feedback from our customers and take their concerns very seriously. A cornerstone of American Auto Body & Repair is transparency and fairness. Towing and storage fees are often regulated by state laws and undergo strict regulations. We try to explain these fees at the time of service whenever possible. Repair prices fluctuate due to factors such as the insurance company's allowance and the rate, parts availability and cost, and labour required for each repair. Each repair job is unlike any other – every vehicle and scenario is different. Inquire about any bill in question - we encourage open communication. This allows us to review, explain the charges, and, when appropriate, make adjustments according to the circumstances. We strive to conduct our business by being truthful, provide quality repairs, and ensure that all repairs are done fairly and transparently according to state guidelines. Your input is invaluable to us, and we appreciate the chance to address any concerns. -Auto Body Management