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  1. US
  2. MA
  3. Springfield
FDR Auto Sales

FDR Auto Sales

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245 Verge St, Springfield, MA 01129, USA Get Directions
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4.4

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ABOUT   Services Excellence Summary

FDR Auto Sales invites you to become a part of our family. We are a family-owned and operated business since 2004. Our vehicles are all inspected, warrantied, and detailed properly. We are happy to hear from you, and we want to detail our process for you. Our team is excited to help you find the vehicle you want at a price you never expected. We are here to provide you with exceptional service. Our staff is both friendly and informative. We have over 30 years of experience in the automotive industry, and we will provide all the information you need to make an informed decision. You should feel sure that you are making a smart decision by purchasing a vehicle from us. We are a small company and can provide the personal level of service that most large dealerships are unable to match. Our large inventory allows us to offer wholesale prices to our customers.

 

SUMMARY   Reviews Summary

FDR Auto Sales’ customer feedback indicates exceptional client service, honesty, and quality. They have long-term clients who have bought many vehicles from them and who have had positive experiences. This translates into outstanding customer service and a willingness to take responsibility for any issues that arise. Consistently, these customers are pleasantly surprised by the dealer's efforts to address post-purchase difficulties. Some reviewers described being treated "like family" and feeling safe and assured when buying a car. Everyone there is straightforward, and customer satisfaction is a top concern. Integrated comments like "awesome and helpful" and "very honorable" suggest positive initial and ongoing experiences at the dealership. They provide expert advice and support with numerous financing choices, ensuring that the consumer is matched with the best vehicle for their wants.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (12)
great service (4)
great people (3)
great place (2)
reasonably price ... (2)
good quality (2)
great customer s ... (2)
very clean (2)
reasonable price ... (2)
good people (2)
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Cons
unprofessional (2)
no assistance (1)
rude (1)
disrespectful (1)
not impressed (1)
horrible (1)
FDR Auto Sales Reviews: 70. Average Rating: 4.4
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