Effective problem resolutionQuick repairsKnowledgeable techniciansThorough servicePersonalized communicationTimely response
About this business
Some of our customers share feedback on the services they received from Royal Plus, and all are positive. On March 6, 2026, Royal Plus resolved a long-standing issue in our guest bedroom vent, whereby it went above and beyond. The original problem was fixed, aside from replacing filters, cleaning the furnace, and swapping out a corroded kitchen vent, which we had not complained about. Our excellent service was from the HVAC & Plumbing Manager, Sean Adkins, who took a moment to inform us about the situation and reassure us of a solution. There were no charges after the repair, and we totally felt helped, as his best team evaluated every service. Dylan, Brad, and Roni visited after Sean assured us and initiated a thorough inspection that led to a professional and kind correction. From their integrity and expertise, we would recommend Royal Plus Home & Commercial Services due to their services' well-known workmanship. My wife and I awoke the morning of December 22 to the sound of running water in our kitchen wall. I immediately shut off the main valve and the sound stopped. Knowing it was likely a broken pipe I called a contractor friend. He cut a hole in the wall, saw the problem and recommended Royal Plus. Royal Plus dispatched a repair man as well as a remediation team and by the afternoon we at least had water in the house. Our house is about 35 years old and quite a bit of the plumbing is inferior grey pipe. Just another disaster waiting to happen. Our friend and the Royal Plus team advised my wife and I to replace all the grey pipe. A considerable but necessary expense. Since we were not in any “danger” Royal Plus scheduled us for January 27. In 2 1/2 days the job was complete. From initial contact to me just now paying the bill the Royal Plus team were upfront, professional, understanding, and even under the circumstances, a pleasure to deal...
Frequently asked questions
5 questions
What do Royal Plus Professional Service clients say about the work?
Clients consistently praise the team for their thorough inspections and professional repairs. Reviewers highlight the exceptional service from Sean Adkins and his team, noting their attention to detail and willingness to address additional issues without extra charges.
Does Royal Plus Professional Service handle emergency repairs in Berlin, and what do reviewers say about their response time?
Yes, they handle emergency repairs. Reviewers commend their quick response, particularly in urgent situations, as illustrated by a customer who experienced a broken pipe and received prompt assistance from the team.
What hours is Royal Plus Professional Service open?
Royal Plus is open 24 hours a day, seven days a week. Their exact hours are: Monday: 00:00-23:59, Tuesday: 00:00-23:59, Wednesday: 00:00-23:59, Thursday: 00:00-23:59, Friday: 00:00-23:59, Saturday: 00:00-23:59, Sunday: 00:00-23:59.
Who leads the HVAC services at Royal Plus Professional Service?
The HVAC & Plumbing Manager, Sean Adkins, is noted for his leadership and customer communication. Reviewers appreciate his personal touch in explaining issues and solutions during service visits.