Welcome to LaFontaine INFINITI Ann Arbor! We appreciate you checking our website out today. You can explore our used and new inventory by taking an interactive tour. You may also request a quick quote, schedule a service or finance appointment.
LaFontaine has been a family-run automotive business for 40 years. Our family is still in the business, committed to delivering "The Family Deal" to Michigan people. LaFontaine INFINITI Ann Arbor will officially join LaFontaine Automotive Group on August 20, 2023. We are focused on serving local businesses and the community by offering a tailored Family Deal customer experience.
After Michael Sr. and Maureen LaFontaine established the LaFontaine Automotive Group in 1985, it has grown to 54 retail franchises and 9 collision centers with 34 stores in Michigan and over 2,600 employees. The LaFontaine team and family members are dedicated to creating an individual automobile experience by establishing connections with families and supporting communities.
Our commitment to you is rooted in our philosophy and core principles. We promise to treat you like our family because you are. From sales, service, and body shop to components, LaFontaine Automotive Group can satisfy every customer's needs. Please visit FamilyDeal.com for further information.
Reviews Summary
LaFontaine INFINITI Ann Arbor garners exemplary product criticism,serving Tall, Bold and Positive reviews. The company has a history of providing excellent customer service. It seems that their job is made easier by people like Brett Middlebrook and Mona Black. These two employees are discussed as exceptional. They are Holistic, personable, and respectful in their outreach and support. On top of that, the LaFontaine INFINITI Ann Arbor team offered a VIP experience to many customers. But the team proved that going the extra mile for customer satisfaction is worth every bit of it. Jesse is an outstanding sales representative who will ensure your last experience is as pleasant as the previous ones. Chris deals with auto financing, and he convinced families to trust him in their next investment. There are many positive reviews about this team, and everyone is a potential fan after the first visit.
Frequently asked questions
7 questions
What do LaFontaine INFINITI Ann Arbor clients say about their customer service?
Clients frequently praise the exceptional customer service at LaFontaine INFINITI Ann Arbor, highlighting the friendliness and professionalism of staff like Brett and Mona, who are noted for their responsiveness and personal touch during the buying process.
Does LaFontaine INFINITI Ann Arbor offer vehicle service and maintenance, and what do customers say about it?
Yes, they provide vehicle service and maintenance, including oil changes, tire rotations, and brake inspections. Customers have reported positive experiences, noting the team's friendliness and thoroughness during service visits.
Can I get financing options at LaFontaine INFINITI Ann Arbor?
Yes, they offer various finance services, including credit financing, lease agreements, and loan consultations to assist customers in their vehicle purchases.
How does LaFontaine INFINITI Ann Arbor handle customer feedback and inquiries?
They provide customer support that includes post-purchase assistance and feedback channels. Reviewers appreciate the team's attentiveness and willingness to address questions and concerns after the sale.
What makes LaFontaine INFINITI Ann Arbor a good choice for first-time car buyers?
First-time buyers often mention the supportive and informative staff, particularly Brett and Mona, who guide them through the purchasing process without pressure, ensuring a comfortable experience.
What types of vehicles does LaFontaine INFINITI Ann Arbor sell?
LaFontaine INFINITI Ann Arbor specializes in both new and pre-owned vehicle sales, along with leasing options, catering to a wide range of customer preferences and needs.