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Priority Home Mortgage - Grand Rapids

Address: 3333 Grand Ridge Dr NE, Grand Rapids, MI 49525 Get Directions

What people love

From reviews
Responsive team Knowledgeable staff Smooth process Great communication Professional service

About this business

About Priority Home Mortgage

Priority Home Mortgage is a direct mortgage lender based in Grand Rapids, Michigan, distinguishing itself with in-house underwriting. This allows them to provide direct answers and avoid the delays often associated with external underwriting processes. The company emphasizes a personal approach, with loan advisors and processors owning each client's file from application to closing, ensuring direct contact and a streamlined experience. They offer a comprehensive suite of mortgage programs, including conventional, FHA, VA, USDA, jumbo, and reverse mortgages, alongside a wide array of non-QM and alternative documentation programs suitable for both purchases and refinances. Licensed to lend in 41 states, Priority Home Mortgage operates with branch teams serving key regions like Michigan, Florida, Colorado, Tennessee, and North Carolina, aiming to provide honest answers and stress-free closings.

Credentials & Trust

Priority Home Mortgage operates as a dba of PFN Lending Group, Inc., holding NMLS #103098. They are licensed to lend in 41 states and are recognized as a direct lender in Grand Rapids, Michigan. The company highlights its in-house underwriting as a key trust signal, ensuring direct control and accountability over the loan process. They also emphasize their commitment to client satisfaction, evidenced by over 150 five-star Google reviews. Their dedication to transparency is further demonstrated by providing direct phone numbers for loan advisors and processors, eliminating phone trees and ensuring clients always reach a human. They also offer a free moving trailer to clients who close with them, a unique benefit that underscores their customer-centric approach.

Offerings

Priority Home Mortgage provides a broad spectrum of mortgage solutions tailored to diverse client needs. Their offerings include conventional loans with as little as 3% down, FHA loans requiring 3.5% down, and VA loans with zero down payment options. They also specialize in non-QM and alternative documentation loans for self-employed individuals, investors, or those with unique income situations. For first-time homebuyers, they offer guidance and programs like down payment assistance, including Michigan's MI 10K DPA. Refinancing options for rate changes, term adjustments, or cash-out are also available. The company provides tools such as mortgage calculators, a purchase assistant, and guides on topics like closing costs and seller concessions to empower clients throughout the home-buying journey.

Unique Advantages

Priority Home Mortgage distinguishes itself through its direct lending model with in-house underwriting, ensuring personalized service and faster responses. They offer one of the most extensive selections of non-QM and alternative loan programs available, catering to borrowers who may not fit traditional lending criteria. A unique customer perk is the complimentary use of their 10-foot enclosed moving trailer for clients who close their mortgage with them. Furthermore, the company emphasizes a 'no phone tree' policy, providing direct cell numbers for their loan advisors and processors, fostering direct communication and accountability.

Frequently asked questions

6 questions
What do Priority Home Mortgage - Grand Rapids clients say about the work?
Clients consistently praise the team for their exceptional communication and responsiveness throughout the mortgage process. Reviewers highlight the proactive approach of staff members, particularly Charlie Peterson, making the experience feel personal and supportive.
How does Priority Home Mortgage - Grand Rapids ensure a smooth mortgage process?
They emphasize a personal approach, with loan advisors and processors managing each client's file from application to closing. This in-house underwriting process helps avoid delays, ensuring direct contact and a streamlined experience.
Can I get a mortgage through Priority Home Mortgage - Grand Rapids if I'm a first-time buyer?
Yes, they cater to first-time buyers and provide a range of mortgage programs, ensuring personalized guidance throughout the process, as noted by satisfied clients.
Does Priority Home Mortgage - Grand Rapids handle VA loans?
Yes, they offer a comprehensive suite of mortgage programs, including VA loans, which are designed to assist eligible veterans and active-duty service members.
What types of mortgages can I explore with Priority Home Mortgage - Grand Rapids?
They provide various mortgage options, including conventional, FHA, VA, USDA, jumbo, and reverse mortgages, as well as non-QM and alternative documentation programs for purchases and refinances.
Where is Priority Home Mortgage - Grand Rapids located?
3333 Grand Ridge Dr NE, Grand Rapids, MI 49525

Meet the team

1 member
Jennifer Tabor-Storre
Jennifer Tabor-Storre
Senior Loan Advisor

Location & directions

Grand Rapids, Michigan
Priority Home Mortgage - Grand Rapids
Mortgage Broker
Address
3333 Grand Ridge Dr NE, Grand Rapids, MI 49525
Hours
Open 00:00 - 23:59
Priority Home Mortgage - Grand Rapids Reviews · 5.0 average
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