Helpful staffGood serviceKnowledgeable staffQuick assistanceAvailability of partsFriendly employeesFair pricingClean and organizedExcellent customer serviceGreat employees
About this business
AutoZone Kansas City, including parts and instructions for your ride, is at 5420 East Truman Rd. Note, we have free battery testing and battery charging in store, Fix Finder is a Check Engine Light Tool that utilizes an extensive database of ASE-certified mechanics to provide you with the most likely solution, and our Loan-A Tool(r) program has all the specialty automotive tools you need. Make five purchases of $20 or more, and we will credit your AutoZone Rewards account with $20.
Reviews Summary
Customers have nothing but favorable reviews for the good-natured, hard working and friendly staff, keen to help, and eager to provide information. Additional praise went to the team's knowledge and helpfulness in responding to and responding to customers' requests or ways to make their experience amazing, and the staff are to be commended for their dedication and commitment noted and also that the support provides solutions to customer inquiries. Moreover, customer reviews pointed out that experts provided reliable and useful advice due to their competence in total support. Many of the reviews praised the service as very efficient. The service is greatly appreciated and goes a long way. That aside, there was also contentment, and satisfaction from many customers.. The point being that the service is excellent and very friendly, and interactive. However, the customers highlighted the increase in offers and promotions. Other customers received satisfactory support, and it helped them greatly by providing support to keep recurring. There was a suggestion to increase service efficiency, which is a commendable point from the customers. The general ambience and organization were also clean and in a state where customers could find anything, finally customer participation in service sustainability.
Frequently asked questions
7 questions
What do AutoZone Auto Parts clients say about the work?
Customers frequently praise the knowledgeable staff, particularly mentioning Daryl and James for their helpfulness. Reviewers appreciate the clean and organized store, along with the prompt assistance they receive, making their shopping experience enjoyable.
Does AutoZone Auto Parts offer free battery testing in Kansas City?
Yes, they provide free battery testing and battery charging in-store, ensuring you can assess your vehicle's battery health without any cost.
What services does AutoZone Auto Parts provide?
They offer a variety of services including Automotive Parts (Batteries, Brake Pads, Spark Plugs), Car Accessories (Floor Mats, Air Fresheners, Seat Covers), Tool Rentals (Car Jacks, Diagnostic Tools, Wrenches and Sockets), Automotive Repair Services (Battery Replacement, Brake Service, Oil Change), and Customer Support (Product Inquiries, Order Assistance, Warranty Claims).
What are the operating hours for AutoZone Auto Parts?
Their hours are as follows: Monday: 7:30 AM - 10:00 PM, Tuesday: 7:30 AM - 10:00 PM, Wednesday: 7:30 AM - 10:00 PM, Thursday: 7:30 AM - 10:00 PM, Friday: 7:30 AM - 9:00 PM, Saturday: 7:30 AM - 9:00 PM, Sunday: 8:00 AM - 9:00 PM.
Can I rent tools at AutoZone Auto Parts in Kansas City?
Yes, they offer tool rentals including Car Jacks, Diagnostic Tools, and Wrenches and Sockets, making it easier for DIY repairs.
Does AutoZone Auto Parts provide assistance with warranty claims?
Yes, they offer free assistance with warranty claims, ensuring you can navigate any warranty issues without additional costs.