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Review Keywords Analysis

  1. US
  2. MO
  3. Kansas City
AutoZone Auto Parts

AutoZone Auto Parts

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Open 7:30 AM-10:00 PM now
5420 E Truman Rd, Kansas City, MO 64127, USA Get Directions
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ABOUT   Services Excellence Summary

AutoZone Kansas City, including parts and instructions for your ride, is at 5420 East Truman Rd. Note, we have free battery testing and battery charging in store, Fix Finder is a Check Engine Light Tool that utilizes an extensive database of ASE-certified mechanics to provide you with the most likely solution, and our Loan-A Tool(r) program has all the specialty automotive tools you need. Make five purchases of $20 or more, and we will credit your AutoZone Rewards account with $20.

 

SUMMARY   Reviews Summary

Customers have nothing but favorable reviews for the good-natured, hard working and friendly staff, keen to help, and eager to provide information. Additional praise went to the team's knowledge and helpfulness in responding to and responding to customers' requests or ways to make their experience amazing, and the staff are to be commended for their dedication and commitment noted and also that the support provides solutions to customer inquiries. Moreover, customer reviews pointed out that experts provided reliable and useful advice due to their competence in total support. Many of the reviews praised the service as very efficient. The service is greatly appreciated and goes a long way. That aside, there was also contentment, and satisfaction from many customers..  The point being that the service is excellent and very friendly, and interactive. However, the customers highlighted the increase in offers and promotions. Other customers received satisfactory support, and it helped them greatly by providing support to keep recurring. There was a suggestion to increase service efficiency, which is a commendable point from the customers. The general ambience and organization were also clean and in a state where customers could find anything, finally customer participation in service sustainability.

 

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Reputation Change over time

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Pros & Cons

PROS
very helpful (2)
great service (2)
very knowledgeab ... (1)
good service (1)
knowledgeable st ... (1)
experience was g ... (1)
good service (1)
Cons
rude (3)
expensive (1)
lost money (1)
extremely rude (1)
terrible service ... (1)
horrible custome ... (1)
do not use (1)
horrible (1)
stay away (1)
poor customer se ... (1)
AutoZone Auto Parts Reviews: 101. Average Rating: 4.0
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