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Review Keywords Analysis

  1. US
  2. MO
  3. Kansas City
O'Reilly Auto Parts

O'Reilly Auto Parts

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Open 7:30 AM-9:00 PM now
601 Linwood Blvd, Kansas City, MO 64109, USA Get Directions
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ABOUT   Services Excellence Summary

Get Help? Get Help from a Parts Professional at our Retailers Today. O'Reilly Auto Parts - for safe, cost-effective auto repairs. Save Big on our current ads with your rebates, coupons, promotions, and loyalty rewards. O'Reilly Auto Parts, Better Parts at Better Prices Every Day.

 

SUMMARY   Reviews Summary

In general, clients have responded positively to the services given by O'Reilly Auto Parts. Most them noted that staff provided exceptional customer service and responded quickly. A particular mention goes to Marvel and Jay, who were remarkable in assisting clients and offering advice. Store manager, Mike, left an impression as he was knowledgeable about his products. Some clients discovered that they needed help, and they received it with open arms. To illustrate, customers who had questions about their cars were excellently taken care of by the knowledgeable staff. One client expressed himself as a satisfied customer and claimed to have been there for long. So, it is also an indication of loyalty to the customers through responsiveness and knowledge of their products. Nevertheless, some reviews claimed that some items were not available per the customers' needs. Two clients were contented that their intricate issues were resolved excellently by the staff. These claims make me own my statement that O'Reilly Linwood at Kansas City is among the best auto parts.

 

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Reputation Change over time

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Pros & Cons

PROS
great customer s ... (2)
extremely helpfu ... (2)
repeat customer (2)
very helpful (2)
great prices (2)
recommend (1)
highly recommend ... (1)
good prices (1)
affordable (1)
great location (1)
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Cons
not recommend (2)
rude (2)
unorganized (1)
dirty (1)
unprofessional (1)
very disappointe ... (1)
disappointed (1)
very poor custom ... (1)
poor customer se ... (1)
no assistance (1)
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O'Reilly Auto Parts Reviews: 104. Average Rating: 3.4
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