Professional installationKnowledgeable staffExcellent communicationFriendly staffEfficient crewThorough educationQuick responseAccurate projectionsExcellent resultsGreat customer service
About this business
EFS Energy is a solar panel installer company located in St. Louis, Missouri. Serving the Midwest area, our mission is to empower our customers to become energy independent by generating clean, renewable energy with solar panels. We offer tailor-made commercial and residential solar panel systems. Solar is less expensive than ever, and we provide many financing solutions. EFS is the best approach to get serious about energy independence. Our solar systems are capable for residential and industrial projects, as well as farms. Our company's team of experts assist our customers in achieving energy independence through renewable energy generation and reduced energy usage.
Reviews Summary
In summary, clients are thrilled with EFS Energy. They praise the excellent experience they had with the company and the workmanship of their installation, stating the process was easy and that they would inform them of progress every step of the way. The panels tend to deliver electricity at the level they were promised, and their warranty still covers any issues. Customers laud the fantastic local customer service they have, from consultants such as Todd, Justin, and Jeremy to the installers, electricians, and Enrique. Although there were some minor scheduling and communication issues, the majority of customers highly recommend EFS Energy. The company's constant improvement of the system helped most clients have systems that provided a noticeable leap in home energy efficiency, all while leaving them feeling fulfilled for taking an environmentally friendly step. \n EFS seemed to impress numerous happy customers with their outstanding performance in installing medium and small scale solar power. That type of consistent satisfaction can only be derived from excellent service and expertise. Customers were excited to have had such good encounters and felt they never had to worry again about power and increasing bills. Hence, as far as customer feedback is concerned, the future looks promising for EFS solar.
Frequently asked questions
7 questions
What do EFS Energy clients say about the work?
Clients frequently praise the professionalism and knowledge of the team, particularly mentioning staff like Austin and Jeremy. Reviewers highlight the quality of installation, timely service, and the effectiveness of their solar systems, often noting satisfaction with energy production.
Does EFS Energy offer warranties and support for their solar installations?
Yes, EFS Energy provides a Year Installation Warranty included in the installation cost, along with an Extended Parts Warranty and ongoing Customer Support Services, ensuring clients have assistance after installation.
Can I get a consultation for my solar needs with EFS Energy?
Absolutely! EFS Energy offers consultation services, including Energy Needs Assessment, System Design Consultation, and Financial Planning for Solar Investments, helping clients make informed decisions about their solar systems.
What types of solar installations does EFS Energy handle?
EFS Energy specializes in Solar Installation services, including Residential Solar Installation, Commercial Solar Installation, and System Expansion, catering to both homes and businesses.
How does EFS Energy ensure the performance of solar systems after installation?
They provide Solar System Maintenance services, which include Regular Inspections, Performance Monitoring, and Component Replacement, ensuring that systems operate efficiently over time.
Does EFS Energy assist with permitting and documentation for solar projects?
Yes, they offer Permitting and Documentation services, including Permit Acquisition, Regulatory Compliance Documentation, and Incentive Application Assistance, streamlining the process for clients.
Our ground built solar system was commissioned on March 29, 2022 and has worked less than 6 weeks consecutively. Yes, you read that correctly. EFS HAS been out to our home many times and every time they leave it is not fixed. Many times a different problem exists. It is beyond frustrating to not only have an electric bill but a solar loan as well with no plan or end on sight.
If this nightmare ever ends we will update this review for future reference.