NAPA was born to meet the increasing need for car parts in the US. Our accessible locations, parts, and tools are recognized by 91% of DIYers.
We have top-quality car parts that fit your car. We can assist you in finding the correct auto battery, brakes, filter, headlights, wiper blades, and other essential car parts. We also carry equipment, tools, and parts for diesel trucks, cars, boats, and motorhomes. You can purchase your parts by phone, online, or in person. Order online for curbside or in-store pickup.
Your local NAPA Auto Parts team at NAPA Auto Parts can't wait to serve you!
Reviews Summary
Overall, the reviews reveal high satisfaction with NAPA Auto Parts. The customers repeatedly laud the staff for their kindness, helpfulness, and professionalism, making sure to mention their willingness to lend tools and offer advice. The store also boasts a diverse, well-stocked inventory, with hard-to-find parts that can be procured quickly. Several customers have had positive experiences with returns, which were concluded smoothly. Confidence in the high quality of the products and satisfaction with the repair shops that source parts from NAPA are also mentions. A recurring theme is the contrast in experience favor of NAPA over other auto parts stores, particularly AutoZone. The review is overwhelmingly positive.
Frequently asked questions
7 questions
What do NAPA Auto Parts clients say about the work?
Reviewers frequently highlight the friendly and knowledgeable staff, timely service, and the extensive inventory available. Many appreciate the helpfulness of employees like Larry, who go above and beyond to assist customers, ensuring a positive experience overall.
Does NAPA Auto Parts offer special orders, and how do customers feel about that service?
Yes, NAPA Auto Parts provides special orders. Customers have expressed satisfaction with this service, noting that the team is efficient in getting the parts needed, often within an hour if not in stock, enhancing their overall experience.
Can I get advice or consultation at NAPA Auto Parts?
Yes, NAPA Auto Parts offers advice and consultation as part of their customer service. Reviewers have praised the staff for their expertise and willingness to help customers find the right parts for their vehicles.
What types of auto parts can I find at NAPA Auto Parts?
NAPA Auto Parts offers a wide range of auto parts including car batteries, alternators, fan belts, as well as tools and accessories like battery chargers and wiper blades. They also handle special orders for parts not in stock.
Does NAPA Auto Parts have a good reputation for customer service?
Yes, many reviewers commend NAPA Auto Parts for their excellent customer service, highlighting the professionalism and helpfulness of the staff, which consistently enhances the shopping experience.
Can I order parts online from NAPA Auto Parts?
Absolutely! NAPA Auto Parts allows you to order parts online for curbside or in-store pickup, making it convenient for customers to get the parts they need quickly.