Great serviceKnowledgeable staffPatient staffFriendly atmosphereFair pricingSales experienceQuick repairsFull service experienceInformative representativesExcellent communication
About this business
Local Car Dealer for Tennessee and Mississippi – Wilson Auto Group
Wilson Auto Group is a locally owned car dealer group with Florida dealerships, operating from Tennessee and Mississippi. We have Jackson's Used Cars dealership in Jackson, Mississippi, and Chrysler Dodge Jeep Ram and used cars in Memphis, Tennessee. Our parts department has hundreds of thousands of dollars in inventory for accessories and parts, and we boast of the best factory-trained technicians in the area. We offer maintenance and repairs at competitive prices, ensuring that your vehicle is safe always.
Reviews Summary
The car dealership has consistently great reviews where customers discuss the superb customer service provided by salespeople. Tony Moore, Jeffery Jamison, and Clarence Jennings are mentioned by customers as being quite knowledgeable, patient, understanding, and attentive. The salespeople are adept at explaining things about the cars, which is welcomed by those who don't have a lot of knowledge about vehicles. The salespeople work hard to help customers find what they are searching for and do not focus just on making a sale. A large number of customers recount their personal experiences that led to good conclusions. Most clients are enthusiastic about returning and even nominating their salesperson. More persons left the business full of praise than ever before, and that reflects the business's core values. The environment is warm, aiding inclusiveness, and making the salesperson seem more like a friend than a pushy salesman. All clients found a place they could call home and remember forever. Everyone agrees that the prices are encouraging, and the customer service is among the best compared to other car dealerships. The business offers the services offered, and the customers noted that. Some clients came back for some touch-ups and were served on time and warmly. The atmosphere in the business just makes customers comfortable. Every person loves their car. Dealership is a good place to get a car for those looking for a good second hand car that will offer full value. It remains a home for nearly all customers, and a place where you can get good used vehicles.
Frequently asked questions
7 questions
What do Wilson Auto Group clients say about their overall experience?
Reviewers frequently highlight the friendly and knowledgeable staff, particularly praising sales associates like Clarence Jennings and Joshua Archie for their professionalism and patience. Customers appreciate the inviting atmosphere and the thorough communication regarding service times and vehicle options.
Does Wilson Auto Group offer vehicle financing assistance for used cars?
Yes, they provide vehicle financing assistance as part of their used car sales services. This includes helping customers navigate financing options to find the best fit for their budget.
Can I get routine maintenance done at Wilson Auto Group, and what do customers say about it?
Yes, they offer routine maintenance checks, and customers have praised the efficiency and thoroughness of the service. Reviewers appreciate the quick turnaround and the helpfulness of staff during maintenance visits.
What types of vehicle maintenance does Wilson Auto Group provide?
They offer a range of vehicle maintenance services, including oil changes, recall services, and routine maintenance checks to ensure the safety and reliability of your vehicle.
Does Wilson Auto Group handle trade-in evaluations for used cars?
Yes, they conduct trade-in evaluations as part of their used car sales services, helping customers understand the value of their current vehicle when considering a purchase.
How does Wilson Auto Group assist with post-sale follow-up?
They provide post-sale follow-up as part of their customer service, ensuring that clients are satisfied with their purchase and addressing any questions or concerns that may arise after the sale.