Established in 2005, Compton's Automotive is a premier car repair shop serving Charlotte customers. Our goal is to deliver top-notch vehicle repairs at competitive costs. Please reach us at 704-357-0008 for booking or visit us at 4800 Sirus Lane, Suite A.
Reviews Summary
Customers seem to appreciate the fantastic customer service at Compton's Automotive; courteous, prompt, and reliable service is frequently mentioned. The staff are well-informed, professional, and willing to go above and beyond to meet their needs; they keep customers updated and offer complimentary loaner vehicles. Many reviewers were glad by the detailed communication about the repair process and felt that the staff cared about their vehicle and its issues. The generally excellent and transparent pricing has also received praise, and one customer commented that the service is easier and cheaper than the dealership. The business's ability to see both scheduled and emergency work is noted, ideally for non-local customers who must use it. The company inspires confidence and clearly has repeat customers. Compton's Automotive is often a source of assistance and structured, friendly service when traveling or having seemingly complicated repairs. It is a widely recommended establishment.
Frequently asked questions
7 questions
What do Compton's Automotive clients say about the work?
Clients frequently praise the team's professionalism, thorough communication, and the quality of repairs. Many highlight the detailed explanations provided during service and the honesty shown in diagnostics, contributing to a trustworthy experience.
Does Compton's Automotive offer oil changes, and what do customers think about their service?
Yes, they provide both standard and full synthetic oil changes. Customers appreciate the promptness and thoroughness of the service, often noting that they feel well-informed throughout the process.
Can I get a pre-purchase inspection at Compton's Automotive, and how do they handle it?
Yes, they offer pre-purchase inspections. Reviewers commend the thoroughness of these inspections, which include detailed reports and documentation, ensuring potential buyers are well-informed.
Does Compton's Automotive handle transmission repairs, and what do customers say about their expertise?
They provide transmission fluid changes and diagnostics. Customers have expressed satisfaction with the team's knowledge and efficiency in diagnosing transmission issues, often highlighting their honesty in recommendations.
How does Compton's Automotive approach customer communication during repairs?
The team is noted for their excellent communication, providing updates via calls, texts, and emails, including pictures and videos of issues, which customers find very helpful and reassuring.
What types of tire services does Compton's Automotive offer?
They offer tire rotation, flat tire repair, and new tire installation. Customers appreciate the efficient handling of tire-related services, often noting the quality of work and timely completion.