TTS Auto Service in Charlotte, NC, has a single goal in mind: to have satisfied clients drive healthy vehicles! It’s also been owned and run by the same family since 1975.
Reviews Summary
Customers consistently provide positive feedback on TTS Automotive based on the reviews which praise the fast, courteous service, honest and affordable pricing, and skilled workers, with several customers reporting that their appointments were made easily. Furthermore, the feedback mentions that TTS Auto prioritizes the customer's questions and provides comprehensive, easy-to-understand explanations, which goes a long way in overcoming the hesitation that often comes with making decisions about high-priced services. A woman mentions in a review that she found TTS Automotive after being frustrated by other auto shops and that her experience with the shop was quite satisfying, with no upselling problem. She has used TTS for almost all of her car repairs and maintenance since then and has never felt cheated or misled. Numerous studies point out that Steve, K, Brandon, and other employees are professional, skilled, and great to work with, saying they regularly research the best cost options for parts and return the vehicle quickly. There is a sense of relief in multiple reviews from clients who have found a trustworthy and professional automotive repair provider. Many reviewers have earned a recommendation to their family and friends and plan on returning for routine maintenance in the future. Despite this, TTS Automotive enjoys a solid reputation among customers because it is a trusted source of excellent service in the Charlotte area.
Frequently asked questions
7 questions
What do TTS Auto Service clients say about the work?
Clients frequently praise TTS for their honesty, professionalism, and prompt service. Many reviewers highlight the team's ability to explain repairs clearly and avoid upselling unnecessary services, creating a trustworthy environment for car maintenance.
Does TTS Auto Service offer oil changes, and how do customers feel about their service?
Yes, TTS provides various oil change services, including standard, full synthetic, and high mileage options. Reviewers appreciate the quick turnaround and the team's straightforward communication regarding necessary repairs.
Can I get brake services at TTS Auto Service, and what do customers say about their expertise?
TTS offers comprehensive brake services, including brake pad, fluid, and line replacements. Customers often commend the team's knowledge and the quality of their brake repairs, noting that they feel secure in the work performed.
How does TTS Auto Service handle diagnostics and inspections?
They provide thorough vehicle inspections and diagnostics, including check engine light diagnostics and performance evaluations. Reviewers mention that the team is diligent in identifying issues and explaining necessary repairs.
Does TTS Auto Service offer tire services, and how do customers feel about their experience?
Yes, TTS provides tire services such as rotation, balancing, and new tire installation. Customers appreciate the team's efficiency and the clear communication regarding their tire needs and options.
What cooling system services are available at TTS Auto Service?
TTS Auto Service offers coolant flushes, radiator replacements, and thermostat replacements. Customers have reported satisfaction with the thoroughness of these services and the team's ability to address cooling issues effectively.