Great customer serviceKnowledgeable staffFriendly serviceFair pricingGreat quality furnitureHuge selectionGood variety of optionsSmooth purchasing experienceHelpful staffReasonable prices
About this business
Furniture Row Companies are specialty stores selling furniture, mattresses, linens, and décor items. We are a family of businesses that provide several brands, making it easy for you to find everything at one location. Our objective at Furniture Row Companies is to provide a tailored shopping experience for you. We have been voted one of the most popular furniture stores in the country. We provide the best styles and have taken into account your browsing and shopping needs. We want to carry items that last and are produced from the highest quality materials, so our mission is to offer fine furniture. Find an ideal office desk from the Furniture Row® selection of office desks and writing desks. Create a modern work atmosphere with these modular desks that deliver everything you need with precision. Pick out a unique desk and combine it with a roomy credenza or a charming stool to create your ideal workspace.
Reviews Summary
The customers generally like Furniture Row, citing a wide selection of good quality furniture at competitive prices, and the customer service is excellent. Several staff members were praised for being friendly, knowledgeable, and helpful. Many praised after-purchase service as well, including easy payment methods and swift responses to queries. The most critical issue was that some consumers were disappointed because they did not find what they were looking for primarily, but the majority of them said they would return and recommend. The store is still a top choice for most customers, who explain their excellent ordering experiences on the site, mainly due to their advanced communication methods and courteous personnel. Some customers shared positive aspects of the delivery and set-up of the furniture, noting that staff made sure everything was perfect before they left. These accounts gave the store a strong, customer-centered, and service-driven image, which customers appreciated and even shared.
Frequently asked questions
7 questions
What do Furniture Row clients say about the work?
Customers frequently praise the knowledgeable and friendly staff, such as Nadia and Terrell, for their helpfulness and professionalism. Many highlight the wide selection of quality furniture and the seamless purchasing experience, making it a favored choice for first-time buyers.
Does Furniture Row offer free consultations for standing desks in Charlotte?
Yes, they provide free sales consultations to assist customers in selecting the right furniture, including standing desks. This service is part of their commitment to a customized shopping experience.
Can I get assistance with online shopping at Furniture Row?
Yes, they offer online shopping assistance, including free product inquiry support, order placement help, and customer follow-up services, ensuring a smooth shopping experience.
How does Furniture Row handle delivery coordination for my new standing desk?
Furniture Row coordinates delivery services to ensure your new standing desk arrives promptly. Customers have noted the efficiency of the team in managing delivery schedules.
What types of furniture does Furniture Row sell?
They specialize in furniture sales, offering living room sectionals, bedroom sets, and dining room tables, alongside a variety of office desks and writing desks designed for modern functionality.
Who can I talk to for financing options at Furniture Row?
The team at Furniture Row provides financing options that vary, allowing customers to choose plans that fit their budget. They ensure clarity in the financing process during consultations.