Recommend(5)Highly recommend(4)Very personable(2)Very friendly(2)Friendly and professional(2)Great customer service(2)Very impressed(1)Will be going back(1)Feel so comfortable(1)Very pleasant(1)
About this business
Find us in Charlotte, SouthPark at 6000 Fairview Rd., directly beside Ruth Chris Steakhouse. Our Registered Nurses (and Nurse Practitioners) received intensive instruction on many non-invasive therapies from the Cosmetic Institute in Tampa. Facets of expertise include: CoolSculpting, Ultherapy, Broad Band Light Therapy, and Wrinkle Relaxers.
Reviews Summary
The service receives mainly positive feedback from customers and technicians concerning support service. The staff is always helpful, patient, and kind. They often make the process easy and pleasant. Many customers also mention competent and knowledgeable staff. Specific individuals, such as Julie and Ken, receive repeated kudos for their service level. Patients have a good experience with Julie, and they appreciate her kindness, professionalism, and skill. Techniques for procedures are also helpful, as customers say that they get clear explanations on the processes before they start. Calls are not returned or answered on time, leaving some buyers discontented. callbacks are sometimes not made, and this spoils the general experience. For the most part, however, client service is good and up to standard.
Ideal image are a fraudulent business they exercise unfair business practices with misrepresentation of information they provide to you, they are very misleading. Please don't utilize this business you will regret it. I wish i had bothered to really read the reviews. They signed me up for a credit card with Fortiva that I did not know, even though I had no services rendered I would be accountable and responsible to pay off $4800.00. It did not matter to them that I did not receive any services yet and I was no longer interested in proceeding with the cool sculpting. I would advice any one they put in this situation to get in touch with their states attorney general to file a complaint, go to BBB file a complaint, and the federal trade commission as consumers we have rights and protection against companies like these.