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Review Keywords Analysis

  1. US
  2. NC
  3. Charlotte
Legacy Heights Senior Living Community
Legacy Heights Senior Living Community
Legacy Heights Senior Living Community

Legacy Heights Senior Living Community

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Open  00:00-23:59 now
11230 Ballantyne Trace Ct, Charlotte, NC 28277, USA Get Directions
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ABOUT   Services Excellence Summary

Entering Legacy Heights Senior Living is like coming home. Families relax on the front porch with lemonade, watching the flowers bloom. Leaves rustle on trees as the sky’s vivid blue spreads far and wide. You can taste mom’s fried chicken from retired courtyard barbecues. Our senior living community is sure to make you happy and healthy. Whether you need memory care or assisted living, our community has it all. The concierge will introduce you to all the assisted living choices. Sit by the fire while friendly people keep you company. Step into the memory community to feel at home and remember fun memories. The memory care community is designed like a small town square. Here, you can remember and live. This is more than a home, it’s a lifestyle.

 

SUMMARY   Reviews Summary

The reviews almost universally celebrate Legacy Heights' promising staff and facilities. Reviewers mention the welcoming, supportive ambiance staff help create for the residents, particularly those in Memory Care. Many residents have seen the quality of their care improve significantly over a short time. Numerous compliments focused on the community's well-rounded activities program, delicious food, and beautiful facility. This facility successfully translates its goals and intentions into positive results, with one reviewer calling it a "home for the residents" rather than a care facility. Family members applaud this facility for transforming their loved one's lives by providing the care they need while continuing their engagement and happiness, all while receiving an invite to a family dinner. Many clients recognize staff who go the extra mile, particularly Diana, the executive director. This type of staff/client interaction has turned "...making each resident and their family members feel welcome..." from an aspiration to a vast majority of reviewers mentioning it. The reviewer notes that they hope to transfer more people to Legacy Heights but are usually unable to do so due to lack of room". This is a strong recommendation for Legacy Heights for anyone considering assisted living or memory care.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
great job (2)
great staff (2)
recommend (2)
so impressed (1)
very clean (1)
very welcoming (1)
very happy (1)
friendly staff (1)
best place (1)
great environmen ... (1)
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Cons
rude (1)
unprofessional (1)

Legacy Heights Senior Living Community Reviews: 26. Average Rating: 4.3

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John Doe left a 5 star review
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