NAPA Auto Parts was founded in Detroit in 1925 by a group of auto parts dealers. These dealers wanted to streamline the parts distribution process for individuals and companies that rely on cars and trucks to move goods. The mission was straightforward and focused on delivering items to locations faster and more reliably. NAPA warehouses and stores, once owned by the members' businesses, quickly became the most popular place to look for parts. Carlyle Fraser, the founder of Genuine Parts Company, a major NAPA donor in the early days, was a key to this success.
We can find the best auto parts for any vehicle at NAPA Auto Parts. Whether it's tires, batteries, brakes, or filters, we can help you find exactly what you need for your car or truck. We also carry tools, equipment, and other devices at this location. Please contact us to order your parts or visit us in person. You can order online for pickup or have them delivered through our store.
Reviews Summary
Recent client reviews clearly show Napa provides great customer service. The employees, especially Andre, were consistently helpful, efficient, and positive. The workers took the time to help clients, explain details, and ensure the right part was chosen. A lot of the comments implied the staff was willing to find solutions for difficult issues and go further during peak hours. The service was fast and met customers expectations regardless if they had booked online or walked in. Customers highlighted the store has a wide range of products from old to new vehicle makes. This in turn ensured the sales personnel were knowledgeable and were able to help the customer find what they were looking for. Client satisfaction was further enhanced by the store's quick order fulfillment and restocking options.ować.
Frequently asked questions
7 questions
What do NAPA Auto Parts clients say about the work?
Customers frequently praise the knowledgeable and helpful staff, particularly highlighting Andre for his exceptional service. Reviewers appreciate the team's ability to find parts quickly and their willingness to assist with installation and troubleshooting, contributing to a positive experience.
Does NAPA Auto Parts provide battery installation services?
Yes, NAPA Auto Parts offers battery installation services along with car batteries. Customers have noted the team's thoroughness in ensuring the right battery is selected and installed properly.
Can I find engine parts at NAPA Auto Parts in Charlotte?
Yes, NAPA Auto Parts provides a variety of auto parts, including engine parts, brake parts, and transmission parts. They also offer tools, fluids, and accessories for your vehicle.
How does NAPA Auto Parts handle online orders?
Customers can place orders online for curbside pickup or in-store pickup. Many reviews mention a quick turnaround for online orders, often receiving parts within a few hours.
Does NAPA Auto Parts offer any automotive fluids?
Yes, NAPA Auto Parts stocks various automotive fluids, including motor oil and coolant, ensuring customers have access to essential products for vehicle maintenance.
What types of tools does NAPA Auto Parts sell?
NAPA Auto Parts offers a range of tools, including hand tools and power tools, catering to both DIY enthusiasts and professional mechanics looking for quality equipment.