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Poza Salon

Name: Poza Salon
Address: Charlotte, US
Telephone: +17045232333
Rating: 4.7835

97 reviews

hair salon Best Hair Salons in United States Best Hair Salons in North Carolina

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+17045232333

Open 10:00 AM - 6:00 PM now

2314 Crescent Ave, Charlotte, NC 28207, USA Get Directions

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ABOUT Services Excellence Summary

POZA Salon is a boutique, intimate salon blending top-notch hair therapy with a friendly, relaxed environment. Our enthusiasm is hair. We excel in hair care, which is why Poza is regularly voted one of the finest hair salons in the Charlotte area. We are an inclusive space. Our talented and creative stylists are as varied as our customers in our distinctive location in the Myers Park neighborhood of Charlotte. POZA Salon is where diverse ideas, styles, and individuals come together to create beauty. It all starts when you step through the door. Visit our hair salon for an exclusive hair care experience.

SUMMARY Reviews Summary

Poza salon Reviews. Poza is the best salon in Charlotte, the stylists are top notch. A client named Zahava has worked on her hair for over 10 years, gets quality services, and complements. However, client mention of the literal comma experience and extra costs leave a different review. The client finds the salon's environment personable leaving and having a good experience. In the salon, the reviewer got a great reception, was taken for a tour around it, and got introduced to all people working there. Poza salons are always a mix of standardized process and a regulated quality environment, which leaves room for unsatisfied customers. Clients have unique requirements that the salons have to meet to their satisfaction rather than depending on standards for good service. This means varying experience for different clients, not as positive reviews as the common ones. A client feels not worth it to venture into the salon for services because they were bad once. Their positive reviews bring a new client who is unaware of how the services will be and will judge. This makes them vulnerable. A good example would be Poza salon having good service, but what happens when a client needs information on who to ask because it is against the right place to refer a client to another place. This will make a significant impact on their client turnover, which will not be good for their business, let alone poaching. Reviews provide information about salon standards that clients might fail to follow.