Great pricingFriendly staffHelpful staffEasy to work withAccommodating staffGreat selectionCustomer careQuick buying processGreat vehiclesForeign cars
About this business
Discover Your Next Vehicle at Queen City Auto Sales in Charlotte, North Carolina
Reviews Summary
Queen City Auto Sales and the staff are highly rated as respectful, made buying a new car easy, and were helpful in meeting customers' needs. Mustafa is frequently praised for his customer service, making the process stress and hassle-free. Customers speak about the excellent communication and trust developed with the team. One reviewer mentions that before finding Queen City, she spent months looking for the right car, symbolizing customer satisfaction. Another claim is the sense of being at home while at the dealership and Queen City Auto experiencing a family feel. One customer says the staff went out of their way to help, including with her two-year-old child. The overall experience is noted as excellent because of the friendly staff, welcoming family feeling, easy transactions, and respectful and trustworthy customer service. There's overwhelming positive feedback, with most customers stating reccomendation and a good review as a sign of satisfaction, which significantly boosts the company's branding as the best dealer in the region, especially due to the physical reviews and the after-sales services referenced by several customer reviews.
Frequently asked questions
7 questions
What do Queen City Auto Sales clients say about their experience?
Customers frequently praise the friendly and accommodating staff, particularly Mustafa, for making the car buying process easy and enjoyable. Many highlight the team's willingness to assist with financing and post-purchase support, creating a welcoming atmosphere.
Does Queen City Auto Sales offer financing options, and how do customers feel about them?
Yes, they provide financing options including car loans, low down payment financing, and trade-in credit. Reviewers appreciate the team's ability to assist customers with varying credit situations, often highlighting successful approvals even for those with credit challenges.
What services does Queen City Auto Sales provide?
Queen City Auto Sales offers Vehicle Sales (Used Cars, Certified Pre-Owned Vehicles, Trade-In Vehicle), Financing Options (Car Loans, Low Down Payment Financing, Trade-In Credit), Vehicle Warranties (Basic Warranty, Extended Warranty, GAP Insurance), and Customer Service (Post-Purchase Support, Vehicle Maintenance Help, Customer Follow-Up).
What are the operating hours for Queen City Auto Sales?
Can I get a warranty when purchasing a vehicle from Queen City Auto Sales?
Yes, they offer various vehicle warranties including basic warranties, extended warranties, and GAP insurance, ensuring customers have options for added peace of mind.
How does Queen City Auto Sales support customers after their purchase?
They provide post-purchase support for free, along with vehicle maintenance help that varies. Customers have noted positive experiences with the team's follow-up, ensuring satisfaction after the sale.
Where is Queen City Auto Sales located?
3765 E Independence Blvd, Charlotte, NC 28205, USA
Location & directions
Charlotte, North Carolina
Queen City Auto Sales
Used Car Dealer
Address
3765 E Independence Blvd, Charlotte, NC 28205, USA