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Review Keywords Analysis

  1. US
  2. NC
  3. Charlotte
Queen City Auto Sales
Queen City Auto Sales
Queen City Auto Sales

Queen City Auto Sales

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3765 E Independence Blvd, Charlotte, NC 28205, USA Get Directions
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4.4

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ABOUT   Services Excellence Summary

Discover Your Next Vehicle at Queen City Auto Sales in Charlotte, North Carolina

 

SUMMARY   Reviews Summary

Queen City Auto Sales and the staff are highly rated as respectful, made buying a new car easy, and were helpful in meeting customers' needs. Mustafa is frequently praised for his customer service, making the process stress and hassle-free. Customers speak about the excellent communication and trust developed with the team. One reviewer mentions that before finding Queen City, she spent months looking for the right car, symbolizing customer satisfaction. Another claim is the sense of being at home while at the dealership and Queen City Auto experiencing a family feel. One customer says the staff went out of their way to help, including with her two-year-old child. The overall experience is noted as excellent because of the friendly staff, welcoming family feeling, easy transactions, and respectful and trustworthy customer service. There's overwhelming positive feedback, with most customers stating reccomendation and a good review as a sign of satisfaction, which significantly boosts the company's branding as the best dealer in the region, especially due to the physical reviews and the after-sales services referenced by several customer reviews.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (11)
great place (5)
great customer s ... (4)
great people (3)
helped me (3)
excellent custom ... (3)
highly recommend ... (2)
great price (2)
affordable (2)
great quality (2)
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Cons
worst experience ... (1)
stay away (1)
worst experience ... (1)
not friendly (1)
extremely expens ... (1)
expensive (1)
Queen City Auto Sales Reviews: 100. Average Rating: 4.4
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