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Review Keywords Analysis

  1. US
  2. NC
  3. Charlotte
Trek Bicycle Store of Charlotte

Trek Bicycle Store of Charlotte

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Open 11:00 AM-6:00 PM now
12194 Johnston Rd, Charlotte, NC 28277, USA Get Directions
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ABOUT   Services Excellence Summary

Charlotte, visit Trek Bicycle Stores. In our Charlotte locations, we stock Trek Bicycles and more, and our team is ready to assist you. We have three stores in Charlotte to serve your needs. Bikes and apparel of the highest quality are available in our shops. We also provide bicycle fitting and professional repair. If your bike needs repairs, we'll return it to you quickly, or it's time for your annual service. Visit our Lake Norman or North Charlotte store for information on group rides. Find your next adventure on a bike, where our staff can help you! All makes and models of bicycles are serviced by our fully certified staff. We never give up, so you can finish your ride as quickly as possible. Our extensive selection of oils, cleaning products, and more will help you keep your bike running smoothly between tune-ups. Enjoy premium products and top-quality work. Usage guides for our products are available online. Order from your device or visit a store, and receive your items in person.

 

SUMMARY   Reviews Summary

Customers highly recommend the Trek bike store in Charlotte, particularly for their exceptional service and friendly, knowledgeable staff. Staff, such as Luke, Angie, and Nathan, have been praised for patience and going the extra mile to meet customer needs. The staff took time to understand individual customer requirements and assisted new riders in making informed decisions. They actively listened to all customers and communicated company efficiency, as evident from fast responses from the mechanics. Riders and owners expressed satisfaction with how the system ran and were eager to return for another service or another purchase of a bike. Trek's client list continued to grow. This detention is because they supply the best bicycles and products that reflect satisfaction and commitment to customer-based service. Jim, an ordinary customer, remarked on the staff's friendliness and life commitment to customer service. Trek has been rated as the best service provider and committed to customer relations. Many customers have had amazing experiences and decide to return for another purchase. Trek bikes have been said to be the best in the industry, and they are known worldwide as the best products with the latest technology. Many bikers have been inspired and motivated to learn more and continue exploring the company further, making the company stand out in the industry with excellent customer service. Trek Company has been planned to see the company's growth and expansion around the globe, maintaining excellent customer service and the best products.

 

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Pros & Cons

PROS
recommend (9)
very helpful (7)
great service (6)
very knowledgeab ... (5)
great experience ... (4)
highly recommend ... (4)
super helpful (4)
friendly staff (3)
helped me (2)
great people (2)
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Cons
frustrating (1)
Trek Bicycle Store of Charlotte Reviews: 100. Average Rating: 4.9
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