RTP Nationwide Mortgage

Customer Feedback April Russell is one of my most trusted lender partners, and as a Realtor, I find her communication to both myself and the client during the home search, while they are under contract, and even after closing day to be fantastic!  She makes our clients feel at ease while they are navigating one of the largest financial transactions of their lives.  I am thankful for her knowledge and experience on my side when I'm helping not only first-time, but even seasoned buyers. Thank you very much for the great and fast professional service. One of the best that I've seen and many of years I have had the pleasure of working with Ives Harkins on my last several deals. I can’t stress enough how reliable and efficient he has been in assisting my clients. As a realtor, when you have a lender you can outright trust with your clients, it’s nothing short of a massive game changer. I’m thrilled to be in business with Ives and I can’t recommend him enough. Working with April Russell was honestly such a great experience, and I’m truly grateful to have had her on my most recent transaction. As a Realtor, you can immediately feel the difference when a lender genuinely cares. She was thorough, proactive, and on top of everything from day one. I never had to chase updates or worry about details being missed. She handled every step with clarity and intention, which made the entire process smooth and stress free. She took care of our clients and that’s what means the most. She made sure they fully understood each step, answered every question with patience, and gave them a real sense of confidence throughout the process. It didn’t stop at the closing table. Her post closing follow up was just as impressive. She continues to check in, make sure they are settled and supported, which is leaving an outstanding impression. Because of April, my job felt easier, the clients felt genuinely cared for, and we made it to the closing table without unnecessary hurdles. I’m incredibly appreciative of her professionalism, consistency, and heart for people, and I look forward to working with her again. April made this process so easy for my buyer! I really appreciate her expertise, care and concern! It was a smooth transaction. April managed my client’s expectations superbly. Grace Jones