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  1. US
  2. NC
  3. Fayetteville
CarMax

CarMax

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Open  10:00 AM-9:00 PM now
521 N McPherson Church Rd, Fayetteville, NC 28303, USA Get Directions
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ABOUT   Services Excellence Summary

CarMax is the biggest company for pre-owned vehicle retailing in the United States. We introduced the "no haggle" pricing as a significant firm in the automotive industry. The feature revolutionized the troublesome and nerve-wracking process of buying or vending a car, creating a transparent and fair experience that everyone should undergo. As a result, we have stayed ahead in terms of customer satisfaction. You can get various used cars, SUVs, and trucks from us. We also have an extensive inventory to enable you to find precisely what you need. At CarMax, you can avoid dealership pressure and hasty prices. All our cars are CarMax Certified, and we offer a Money-Back Guarantee valid for 30 days.

 

SUMMARY   Reviews Summary

CarMax has had numerous positive review from customers. Most people seem to appreciate how clean the showroom is and the level of customer service. Willie is a frequent mention in many reviews with several thanking him for make the car buying process efficient and educating them about different models. Jermaine is also highly skilled and helps customers decide and buy their dream car. Their selling process is a breeze for clients with one customer mentioning how quickly they bought and sold in a legitimate and professional manner. Finally, most customers reported satisfaction with their purchases and would recommend the company. All in all, the customer service at CarMax is efficient and supportive.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
recommend (10)
great experience ... (6)
highly recommend ... (5)
helped me (5)
very helpful (2)
great service (2)
very knowledgeab ... (2)
very professiona ... (2)
very quickly (2)
very friendly (2)
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Cons
rude (2)
terrible custome ... (2)
horrible (2)
overpriced (2)
go somewhere els ... (1)
unprofessional (1)
stay away (1)
worst experience ... (1)
frustrating (1)
would not recomm ... (1)
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CarMax Reviews: 103. Average Rating: 4.2

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John Doe left a 5 star review
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