In 2002, DriveTime was established and has grown to be the country's biggest used vehicle retailer with operations in 27 states and over 140 dealerships. The company's workforce is over 5000, and it sells over 1,000,000 used cars and helps over 100,000 individuals acquire vehicle buying knowledge. The team at DriveTime understands purchasing a pre-owned car may be difficult, specifically if people have poor credit. Because Drive Time provides vehicle loans for everyone, no matter their credit score, their company's easy financing program is open to every applicant. With the internet finance application, you can get all the information you need to help you decide on your next used vehicle purchase. The terms displayed will be based on your credit situation, and you will see the required down payment. This will enhance the car shopping process, making it fun.
Reviews Summary
The various feedback about DriveTime praises the professionalism and friendliness of its employees like Josh, Sean, and Kelly. Most customers mentioned good service and that were made to feel welcome, particularly by employee Joshua Nadell. The reviews single Kelly Hutchison, who was praised for being supportive and keep customers informed. Some reviews also mentioned wait-free experiences, one writer even shared that their salesperson was not only efficient but also informative. On sales day, there was plenty of stock to choose from, making the client feel appreciated. Overwhelmingly positive customer service comments, especially from people like these, are a sign that DriveTime consistently presents a full and impressive sales experience. Numerous clients were compelled to return due to the excellence of the initial purchase process. Your store is a must-see.
Frequently asked questions
7 questions
What do DriveTime Used Cars clients say about their experience?
Reviewers frequently highlight the professionalism and helpfulness of the staff, particularly mentioning Joshua and Daniel for their patience and thoroughness. Many appreciate the quick and efficient service, with several noting a smooth car-buying process.
Does DriveTime Used Cars provide assistance with financing options?
Yes, DriveTime offers flexible financing options tailored to your credit situation, allowing you to choose terms that fit your budget. Their online finance application helps you make informed decisions about your vehicle purchase.
What services does DriveTime Used Cars offer?
DriveTime provides a range of services including Vehicle Sales (Used Car Sales, Financing Options, Trade-In Appraisals), Vehicle Maintenance (Oil Change, Tire Rotation, Brake Inspection), and Customer Service (Consultation, Help with Paperwork, Post-Purchase Support).
Can I get a trade-in appraisal at DriveTime Used Cars?
Yes, DriveTime offers trade-in appraisals as part of their vehicle sales services, helping you understand the value of your current vehicle when considering a purchase.
Is DriveTime Used Cars a good option for first-time buyers?
Yes, many first-time buyers report positive experiences, noting the team's patience and willingness to explain the purchasing process, making it easier for them to navigate their first car purchase.
What kind of post-purchase support does DriveTime Used Cars provide?
DriveTime offers post-purchase support as part of their customer service, ensuring that clients have assistance even after completing their vehicle purchase, contributing to a positive ownership experience.