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  1. US
  2. NC
  3. Fayetteville
Kelly and Kelly Auto

Kelly and Kelly Auto

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4677 Bragg Blvd, Fayetteville, NC 28303, USA Get Directions
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2.6

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ABOUT   Services Excellence Summary

At Kelly and Kelly Auto, we provide a wide selection of second-hand vehicles for sale. We present various financing alternatives to help you purchase a vehicle. We have Buy Here, Pay Here, limited down payment, and no money down options with approved credit. We also collaborate with notable credit unions and banks, such as Navy Federal, USSA, Fort Bragg Fed, and Pentagon. You can find trucks, SUVs, sedans, convertibles, coupes, jeeps, and much more in our stock. We represent all manufacturers, including Chevrolet, Ford, Dodge, Jeep, Chrysler, Buick, Cadillac, Pontiac, Saturn, Honda, Nissan, Toyota, Hyundai, Subaru, Mercedes, BMW, Audi, VW, Mini, Suzuki, Saab, Volvo, and many more.

 

SUMMARY   Reviews Summary

These dealership reviews showcase superb customer service and possible support for clients in various situations. The buyers liked the clear-cut sales process and pricing, the supportive and kind staff, and the negotiation flexibility. This customer-centric approach is evidenced here in numerous cases, such as the support they provided to a widow and another client. Many also praised the sales staff, such as Damien, for their help in making car recommendations that fit their needs and budgets. Customers indicated that they found the perfect car for their needs as well. While pricing is an essential part of a positive client experience, customers discuss payment plans, thanks to the great car loan and buy here pay here payment plans available. The dealership stands behind its vehicles while providing a complete service to buyers. Customers can be satisfied to see that many previous buyers return and urge newcomers to give a Kelly & Kelly vehicle a try. The impression many customers receive after purchasing their car suggests a shaking positive attitude from staff is noticeably happy and thankful for receiving value for the money.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (3)
very nice people ... (2)
good experience (2)
very friendly (1)
great experience ... (1)
highly recommend ... (1)
very happy (1)
accommodating (1)
amazing and cari ... (1)
willing to help (1)
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Cons
horrible (5)
overpriced (4)
rude (3)
poor service (2)
awful (2)
unprofessional (2)
stay away (2)
bad customer ser ... (1)
horrible custome ... (1)
waste my time (1)
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Kelly and Kelly Auto Reviews: 101. Average Rating: 2.6
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