Idlewild Family Dentistry Customer Feedback Summary
One of the patients had not visited a dentist in a long time, making them very nervous. They confessed that the Idlewild team had spent more time explaining the procedure and technology than any doctor they had visited. The doctor even took 3D images of the teeth and conducted a CT scan to examine their jawbone structure. They commended the dentist and the assistant for their kindness, patience, and knowledge. The use of technology, the dentist's commitment to dental health and overall health as well as his and his assistant's kindness and compassion for patients, made the practice stand out.
Another patient said the dental office was their favourite as every staff was professional, kind, and thorough in teeth cleaning and examination. Another clients reported having been visiting the dentist for 20 years, labelling the practice as the best. Dr. Fusco left an incredible first impression on a new patient, making them comfortable and explaining the procedures fully before conducting them. The patient praised the dentist for recommending immediate treatment, which demonstrated a high level of care and commitment. Another patient described the practice as excellent in care and customer service. The practice’s operation is said to be clean, professional, and efficient. One patient had a painless tooth repair done at the clinic in less than an hour using images and x-rays. They noted that the staff were all kind. They had experienced dental anxiety from a previous dentist, but Dr. D's office had completely eliminated their fear and new visits there.
One patient praised the entire staff as friendly, welcoming, professional, and knowledgeable. The other patients reported that the staff creates a pleasant experience at a place where most people dislike visiting. Beyond that, the patient was planning to change their dentist to Idlewild based on the experience of the first visit. The post explains that the clinic is an exciting practice, their staff being amazing, courtesy, and informative (Idlewild Family Dentistry). This patient was pleased to find the dental office. Kindness and talent of the staff.
Another patient reported that all the team members were welcoming, friendly, and loving. They pointed out idea-explaining process, see the care, staff caring, helping, and loving the customer, their care making one fell well cared for. Would recommend. The customer shared that the dental office made them feel safe and comfortable as they brought their Son in for a dental treatment. The staff members went above and beyond their expectations to provide professional services (Idlewild Family Dentistry). Moreover, the post reported that Dr. Mitesh Dhulab was an excellent dentist, as recommended by the patient. They commended the ideal care received from the dentist, specifying the expertise and experience they have. The patient noted that the quality displayed in their services was enough proof of high professionalism and respect for the patient. The Dentist took the time to explain all the procedures in a way that the patient was comfortable; their friendliness, kindness, and attention to detail made them a great dentist. The patient felt they were well taken care of while at the dentist’s office and got the quality treatment they expected (Idlewild Family Dentistry). The patient recommended the dentist for excelling in their work. The dentist made them enjoy the dental care received, even after a long time of fear and anxiety. They commended the knowledge and experience of the dentist, his attention to each patient, and the quality of his services and customer service. The patient was happy to have selected the dentist for such care, and they were pleased to have him as their dental practitioner (Idlewild Family Dentistry).
Another client stated that their faith in dentists was restored by the clinic’s experience. The patient was happy with the care and commitment to ensure they got the best dental care (Idlewild Family Dentistry). The patient was in the office for two days, and during the appointment, they all came to greet her, which showed that they were dedicated to ensuring that the patient was comfortable and happy with the service. Their commitment to follow-up and care showed that the practice had a strong customer care policy, and every patient was part of the family (Idlewild Family Dentistry). The customer recommended the practice for excelling in dental care and customer service.
Other clients reported that the practice was exceptional in handling clients as well as following up to ensure they had recovered. The customers had received multiple dental services from the practice and were happy with the quality and professionalism they got. They gave a five-star rating to the practice and were ready to come again for any dental care services they needed (Idlewild Family Dentistry). They were happy with the customer service and the quality of treatment they got from the clinic. With the commitment demonstrated in helping the patient's full recovery, the clinic was the best in their practice.
Please note that the examples were shared by the customers and were edited to unpack other merits in the post to enhance clarity. The patients reported that the dentists made them enjoy their services, even after visiting the dentist for a long time. They loved the quality of services they received and noted most of the patients were recorded coming back for other dental services. Their commitment to health and their customers were impressive, which should be encouraged in every practice. The patients gave a five-star rating to the dentist, as they felt that they had a proper dental cleaning and treatment (Idlewild Family Dentistry). Their commitment to customer service and quality of treatment was highly commended, and the patients were satisfied with the clinic’s customer care provision.
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Recommend (144)
Highly recommend (74)
Very friendly (48)
Great experience (37)
Very professional (30)
Friendly staff (29)
Great job (18)
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