Professional staff(6)Excellent communication(3)Great results(3)Kindness and compassion(2)Quick intake process(2)Knowledgeable staff(2)Diligent case handling(2)Supportive throughout process(2)Help with claims(2)Staying updated(2)
About this business
Client Review: 1. Horrible experience with this law firm. If zero stars were an option, I would pick that. I’ve been with this firm for almost 5 years now after suffering a life-altering automobile accident, and the way they have treated me is unforgivable. They never once called, updated or bothered to fight for my case! They called me in for case mediation and then, much to my surprise, halfway through I was told the defendant's attorney was known to be very aggressive, and my chances of winning were very low at trial. Even now, the situation has made me feel that my case has been weakened, and my original thoughts were correct when I thought my injuries were being downplayed and made to seem pathetic! And by the time the actual case happened, they "advised" me to settle for pennies because I wouldn't get more! Now it's been over 4 months since a settlement was agreed upon, and we've heard nothing but a shutdown of the government and holidays could have slowed things down. And now there's waiting for an appeal with Medicare, but for over 4 weeks, nothing has happened. A paralegal even told me she can only say what the lawyer told her without a chance to explain questions I was asking pertaining to the case. I've never felt; I would get better from my accident, never once did I feel...
2. Horrible experience with this law firm. If zero stars were an option, I would pick that. I’ve been with this firm for almost 5 years now after suffering a life-altering automobile accident, and the way they have treated me is unforgivable. They never once called, updated or bothered to fight for my case! They called me in for case mediation and then, much to my surprise, halfway through I was told the defendant's attorney was known to be very aggressive, and my chances of winning were very low at trial. Even now, the situation has made me feel that my case has been weakened, and my original thoughts were correct when I thought my injuries were being downplayed and made to seem pathetic! And by the time the actual case happened, they "advised" me to settle for pennies because I wouldn't get more! Now it's been over 4 months since a settlement was agreed upon, and we've heard nothing but a shutdown of the government and holidays could have slowed things down. And now there's waiting for an appeal with Medicare, but for over 4 weeks, nothing has happened. A paralegal even told me she can only say what the lawyer told her without a chance to explain questions I was asking pertaining to the case. I've never felt; I would get better from my accident, never once did I feel...
3. I would like to inform everyone that my case has been handled properly. I am amending this review
4. I would like to inform everyone that my case has been handled properly. I am amending this review
5. Excellent law firm. They are professionals in the field, and they do deliver results. Very proactive in handling my mother's case; they went all out to get it reviewed and settled. I recommend them to everyone!
6. Excellent law firm. They are professionals in the field, and they do deliver results. Very proactive in handling my mother's case; they went all out to get it reviewed and settled. I recommend them to everyone!
7. This firm is exceptional. My mother hired them to handle my father's case and the entire process was handled with kindness, compassion, and professionalism. Highly recommend!
8. This firm is exceptional. My mother hired them to handle my father's case and the entire process was handled with kindness, compassion, and professionalism. Highly recommend!
9. Three months have gone by, and they promised to deliver my check but not picking or returning my calls. I will not engage them in the future.
10. Three months have gone by, and they promised to deliver my check but not picking or returning my calls. I will not engage them in the future.
11. I had an outstanding experience with this firm. My claims were handled by all the agents, Heather, and Kristen. I am now at 90% after a couple of years and still waiting for other claims to be settled. I love their services.
12. I had an outstanding experience with this firm. My claims were handled by all the agents, Heather, and Kristen. I am now at 90% after a couple of years and still waiting for other claims to be settled. I love their services.
13. Veterans Disability Intake Specialist Haley Branham made the intake process easy for me and my claims are pending. Can't wait for them to represent me.
14. Veterans Disability Intake Specialist Haley Branham made the intake process easy for me and my claims are pending. Can't wait for them to represent me.
15. Kristen A. Swinson is an extraordinary lawyer. She communicated with me from the start, and she was very kind. This is the first case I have ever filed, and I did not know the procedures. Despite this, my dad and mom died after failing to get exposure compensation, and all the other family records were lost during Hurricane Katrina. My dad served in the Marines, and all his paperwork was destroyed. I filed for this in 2018, and my family
was in the law firm handled my case perfectly. Thank you so much for your excellent work.
Frequently asked questions
6 questions
What do clients say about the communication at Marcari, Russotto, Spencer & Balaban?
Clients frequently praise the firm's communication, noting that staff members, particularly Kristen, keep them informed throughout the process and answer all questions promptly. This consistent communication contributes to a positive experience during legal proceedings.
Yes, they provide Veterans Disability Claims services, including Initial Consultation, Claims Filing, and Appeals. Their team is noted for their effective handling of such claims, as highlighted in multiple client reviews.
Can I get help with Personal Injury Law at this firm?
Yes, they assist with Personal Injury Law services, which include Case Review, Settlement Negotiation, and Mediation Services. Clients have noted their professionalism and diligence in handling personal injury cases.
How does the client intake process work at Marcari, Russotto, Spencer & Balaban?
The client intake process is described as quick and seamless, with staff providing emotional support and maintaining ongoing communication throughout the legal journey, as highlighted by several reviewers.
Does this law firm provide legal consultation services?
Yes, they offer Legal Consultation services, including General Legal Advice, Document Review, and Representation in Court. Clients have noted the team's professionalism and expertise in navigating legal matters.
Where is Marcari, Russotto, Spencer & Balaban located?