Knowledgeable staffGreat customer serviceThorough explanationsSupport throughout processSaving on electric billQuick installationProfessional organizationEasy communicationInformative consultationsSmooth transition
About this business
Company: Encōr Solar Raleigh
Solar consultation roofing contractor
Description: Encōr Solar Raleigh company offers free consultations to homeowners to investigate if changing from their utility to solar might benefit them. In the initial stage, specialists will give information about solar, answer the questions, and remove the doubts. We help to educate you about the benefits of solar energy and guide you successfully through the switch.
After discovering that Encōr Solar Raleigh is the right solution for you, and you want our services, our reps will meet with engineers to discuss your preferred design. Each solar system is unique because it is customized to fit your roof's shape and size. The team will visit your residence to take measurements then prepare a preliminary design layout and shading study which shows you how much electricity you may produce. This documentation includes all financial and other aspects of your solar system. To establish if the solar project is good for you, we start with a pre-qualified call. Our experts call to discuss your energy requirements and have your roof's satellite picture taken. A personalized, interactive quotation is created using our software. Our project estimation combines energy savings projected for the next 20 years.
Reviews Summary
Encor Solar reviews show high client satisfaction with the company. These give the company's new and potential clients a look at real customer experiences. They state that the company has knowledgeable and professional staff, with Payton Bryden receiving multiple positive mentions. Customers mention how well he explained the benefits of solar power and addressed their queries, proving he is great and knowledgeable in his work. Most customers also state that the company has superb customer service. Employees working at the company speak well of its leadership. Most employees have received opportunities for career growth: the company’s leaders encourage professional development and boost their employees. The employees are satisfied with how the company is run and say its leaders make their jobs fun, satisfying, and exciting. The customers mentioned that communication is a strong point, often saying how their contact person was informative and helpful at various stages of the solar project. The company gets many recommendations from both employees and customers, the customers sharing that they have had great experiences and the employees stating that the company values them and has excellent leadership.
Frequently asked questions
7 questions
What do Encōr Solar Raleigh clients say about the work?
Clients frequently praise the professionalism and knowledge of the team, especially Payton and Marcus. They highlight the thorough communication throughout the process and the successful installation of solar panels, leading to significant energy savings.
Does this business offer emergency repairs, and what do reviewers say about their response time?
Yes, Encōr Solar Raleigh provides emergency repair services. Reviewers mention that the team is responsive and keeps clients updated throughout the process, ensuring timely assistance when needed.
Can I get a consultation about solar energy with Encōr Solar Raleigh?
Yes, they offer initial and ongoing consultations to help homeowners understand solar energy benefits and assess system efficiency, ensuring you make an informed decision.
What services does Encōr Solar Raleigh provide?
They offer a range of services including Solar Panel Installation (residential and commercial), Solar Energy Consultation (initial and ongoing), Solar System Maintenance (routine and emergency), and Inverter Installation (new and replacement).
How does Encōr Solar Raleigh ensure a customized solar solution for my home?
The team begins with a qualified call to assess your energy needs and takes a satellite image of your roof. They then create a tailored design based on your roof's size and shape, ensuring optimal solar panel placement.
What is the process for solar panel installation with Encōr Solar Raleigh?
The installation process starts with a consultation to determine if solar is right for you. Once confirmed, the team collaborates with engineers to design a customized layout before proceeding with the installation.
It is August 2023 and waiting for service since October 2022. One of their employees told me they had a massive layoff because Encōr spent more money than they had. Oddly, Encor is no longer taking phone calls or texts.