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Parkway of Wilmington Used Cars

102 reviews

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5810 Market St, Wilmington, NC 28405, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in North Carolina

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4.4

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Service	Sub Service	Average Price Range (USD)
Vehicle Sales	New Vehicles	$20,000 - $35,000 Call to Book
	Used Vehicles	$10,000 - $25,000 Call to Book
	Certified Pre-Owned	$15,000 - $30,000 Call to Book
Vehicle Financing	Loan Approval	$0 Call to Book
	Trade-In Offers	$1,000 - $15,000 Call to Book
	Warranty Options	$1,000 - $2,500 Call to Book
Car Maintenance	Oil Change	$30 - $80 Call to Book
	Tire Rotation	$20 - $40 Call to Book
	Brake Inspection	$50 - $100 Call to Book

ABOUT Services Excellence Summary

Welcome to Parkway of Wilmington! We serve drivers from throughout New Hanover County. Check out our Volvo, Subaru, and Hyundai inventories to see your next vehicle! Our vast used stock offers a car for everyone. Whether you choose a new or pre-owned vehicle, you will always receive excellent customer service. We try to make your experience as seamless as possible from start to finish. Visit our dealership and drive off with your new ride today. Welcome to Parkway Used Car Center, Wilmington NC's top used car dealership! Our team is composed of experienced professionals who care for our customers and are committed to offering quality pre-owned cars and the best customer service. We have an extensive collection of cars, SUVs, and trucks from all major manufacturers. The cars in our inventory have been carefully inspected to ensure they are safe and reliable. Our aim is to make your car buying experience smooth and stress-free. We offer financing options for all budgets and our knowledgeable team can help you select the best vehicle for your family or commuting needs.

SUMMARY Reviews Summary

Reviewers have shared positive experiences working with each staff member at Parkway of Wilmington, demonstrating respect, and providing satisfactory customer service. Sales and service impress customers, and several customers explicitly commend individual customer Regional Vice President of Operations, Brian Matter (Brian) for avoiding pressure sales tactics. Regular test drive, agreed-upon pricing, support during negotiations, and final purchase at different points that customers select and purchase their favorite vehicles. A prevalent theme is low-stress and respectful vehicle purchases align well with customers' anticipations of dealer and expectation of need. Customers make recommendations, and many of their purchases will return. The evident trend is that team approach is good, and customers receive full support that continues after the purchase of their vehicle in their documentation from Parkway of facilities and a page to utilize for recommendations for friends and family. All in all, ratings were good. Clients have given their support for recommending Parkway. Lisa and Lou mention kindness and trust as motivators for repeat visits. Most comments support the customer's assessment of products and services as positive, with an average score of five stars. The dealership's commitment to excellent customer service will ensure that customers do more and refer friends in the long run.