Great customer serviceHelpful staffKnowledgeable staffFriendly staffGreat experienceCustomization optionsEngagement ring designPersonalized serviceNo pressure salesSmooth process
About this business
Greenberg's Jewelers is a trusted and reputable brand for fine jewelry. Located in the Midwest, Greenberg's Jewelers offers high-quality jewelry at great value and reasonable prices. We have an established history of providing unparalleled customer service, payment plans, and easy credit terms for more than 100 years.
Reviews Summary
Greenberg's reviews, especially Brad and Nicole, are very positive. Brad and Nicole took care of their clients throughout the purchase process, made recommendations and were given recognition for their helpfulness.By commenting on their personality, such as caring, thoughtful, and client-focused, customers praised customer service by stating that it was personalized. The unique engraving that Brad helped with was also praised as breathtaking. Misty, for one, admired the quality of her engagement ring. She said it was so good that her son's wedding band followed. People also mentioned that the store always welcomed them with open arms and that they always left them satisfied but not rushed. Their understanding of what every one of their clients needed made them feel the best all the time, which was helpful. The selection was also seen as excellent by clients, and their ability to get what they wanted regularly was also appreciated. The majority of the clients suggested Greenberg's, and a few said they have become their go-to place.
Frequently asked questions
7 questions
What do Greenberg's Jewelers clients say about the work?
Clients frequently praise the knowledgeable and friendly staff, particularly mentioning Brad and Kathleen for their exceptional service. Reviewers highlight the team's patience and willingness to customize jewelry to meet personal preferences, ensuring a positive experience for first-time buyers.
Does Greenberg's Jewelers offer custom engagement rings, and what do customers say about their experience?
Yes, they specialize in custom engagement rings, and many customers commend the staff for their expertise in helping them design the perfect ring. Reviewers often mention the personalized service they received during the design process.
What are the hours of operation for Greenberg's Jewelers?
The store hours are as follows: Monday: 11:00 AM-7:00 PM, Tuesday: 11:00 AM-7:00 PM, Wednesday: 11:00 AM-7:00 PM, Thursday: 11:00 AM-7:00 PM, Friday: 11:00 AM-7:00 PM, Saturday: 11:00 AM-7:00 PM, Sunday: 12:00-6:00 PM.
Can I get my jewelry repaired at Greenberg's Jewelers, and how do customers feel about the repair service?
Yes, they offer jewelry repair services including ring resizing and stone replacement. Customers have expressed satisfaction with the repair service, noting the helpfulness of the staff and the quality of the work done on their pieces.
What types of jewelry cleaning services does Greenberg's Jewelers provide?
They offer various jewelry cleaning services, including ultrasonic cleaning, professional cleaning, and polishing. Customers appreciate the thoroughness and effectiveness of these cleaning services, often mentioning how their jewelry looks brand new afterward.
Does Greenberg's Jewelers provide jewelry appraisals, and what do clients say about this service?
Yes, they offer full jewelry appraisals and insurance appraisals. Clients have reported positive experiences, indicating that the appraisals are thorough and informative, enhancing their understanding of their jewelry's value.