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  1. US
  2. NM
  3. Albuquerque
Romero Jewelers
Romero Jewelers
Romero Jewelers
Romero Jewelers

Romero Jewelers

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2945 Wyoming Blvd NE, Albuquerque, NM 87111, USA Get Directions
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ABOUT   Services Excellence Summary

Kay Frances is the owner of Romero Jewelers and a Master Designer. The two of them have a combined 77 years of experience. We aim to deliver handmade, quality pieces with a personal touch. Our stock is diverse and exquisite, with many services. Romero Jewelers provides a welcoming and relaxed environment with excellent customer service. Romero Jewelers creates everyday jewelry that is wearable and represents the piece's real story. Share your piece with precious gemstones, diamonds, or turquoise to make a special event unique. We offer a wide range of repair options to suit your needs. We strive to teach our customers about jewelry.

 

SUMMARY   Reviews Summary

Customers cannot say enough positive things about Romero Jewelers. The owner, Kay, is repeatably praised for her skill and customer service, often exceeding expectations according to the current clients. Kay is extremely helpful and personable. She gladly provides her opinions but will work with the customer's concepts and tastes to create pieces that are cherished. Customers often comment on how special each piece feels. This is because Kay adds personal touches to them, such as a special gift or creating a necklace project so the client could show it to their grandmother before a vacation. Every client feels this higher level of customer care, which is a big reason so many people come back. The jewelry quality and design is the best around. With a focus on high-end, custom work, the shop has a reputation for perfection and artistry. One client was especially pleased with how the finished piece exceeded their expectations. Kay cares about everyone that enters the door, and this level of kindness is a big deal for some clients. Many mention how they feel known and appreciated. This level of kindness is rare in the industry, making the shop stand out. Another client talks about their joy in having several multiple creative projects come together perfectly. Kay's experiences with family diamonds and other projects felt unique. The final project and care made the whole experience so positive. Customers always love when a project comes out better than they imagined. This is the norm for Romero Jewelers customers. The whole experience is highly recommended. This is because a client will get a quality piece that was treated specially while seeing a friendly face tied to the memories later. Recommended for custom wedding and engagement projects and any jewelry fixes.

 

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Pros & Cons

PROS
recommend (5)
highly recommend ... (3)
beyond impressed ... (2)
will be back (1)
helped me (1)
listens to what ... (1)
amazing experien ... (1)
prices are very ... (1)
amazing artist (1)
very responsive (1)
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Cons
would not recomm ... (1)
not recommend (1)
will not refund (1)
disappointed (1)
go somewhere els ... (1)

Romero Jewelers Reviews: 28. Average Rating: 4.6

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