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The Home Depot photo
The Home Depot photo
The Home Depot photo
The Home Depot photo
The Home Depot photo

The Home Depot

Address: 1881 Sunrise Hwy, Bay Shore, NY 11706 Get Directions

What people love

From reviews
Helpful staff Friendly workers Great customer service Quick assistance Knowledgeable staff Well organized store Competitive prices Good parking Easy product location Fast service

About this business

The Home Depot Review Digest Testimonials 1. It’s the day after the blizzard of February 22–23, 2026. I had to stop by The Home Depot as quickly as possible to be among the first people to receive the morning delivery. The only employee at the Customer Service was John, who attempted to attend to all the customers' needs efficiently. He managed to be patient, kind, and was still apt at his work even after a busy night. Going by his exceptional customer service and work ethic, I recommend that he is recognized and appreciated. John, you are simply the best. 2. It’s the day after the blizzard of February 22–23, 2026. I had to stop by The Home Depot as quickly as possible to be among the first people to receive the morning delivery. The only employee at the Customer Service was John, who attempted to attend to all the customers' needs efficiently. He managed to be patient, kind, and was still apt at his work even after a busy night. Going by his exceptional customer service and work ethic, I recommend that he is recognized and appreciated. John, you are simply the best. 3. Thank you again to Terry and John for Amazing customer service, friendly attitudes and they went above and beyond to help me out with looking for an item for me at last minute. Great employees. 4. Thank you again to Terry and John for Amazing customer service, friendly attitudes and they went above and beyond to help me out with looking for an item for me at last minute. Great employees. 5. So a huge thank you to Steve, the manager that helped me out. I had gotten this peel and stick plank floors. Half way through my installation.l I noticed the planks had obvious water damage. Like black mold on the box and the paper on the planks. I explained everything to him and he swapped out the 2 damaged boxes for me! I was honestly blown away of how down to earth and helpful he was. Steve thank you so much man!! 6. So a huge thank you to Steve, the manager that helped me out. I had gotten this peel and stick plank floors. Half way through my installation.l I noticed the planks had obvious water damage. Like black mold on the box and the paper on the planks. I explained everything to him and he swapped out the 2 damaged boxes for me! I was honestly blown away of how down to earth and helpful he was. Steve thank you so much man!! 7. Amazing, helpful staff (K-Ron! (Forgot to ask spelling)). They didn’t have the shelf bracket I saw online, but I don’t regret popping in. Read more

Frequently asked questions

3 questions
What do The Home Depot clients say about the customer service?
Reviewers frequently praise the friendly and helpful staff, highlighting specific employees like John and Terry for their exceptional service. Many mention that the team goes above and beyond to assist customers, creating a positive shopping experience.
How does The Home Depot handle product issues or returns?
Customers have reported positive experiences with product issues, such as Steve, the manager, who promptly replaced damaged items. This indicates a commitment to customer satisfaction and effective problem resolution.
Where is The Home Depot located?
1881 Sunrise Hwy, Bay Shore, NY 11706

Location & directions

Bay Shore, New York
The Home Depot
Renovation Loans
Address
1881 Sunrise Hwy, Bay Shore, NY 11706
Hours
Open 6AM - 10PM
The Home Depot Reviews · 4.2 average
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