Excellent repairsProfessional staffQuick turn aroundFair pricingRental car assistanceGreat customer serviceBody and paint workCourteous serviceSeamless processVeteran discount
About this business
Transit Collision is your one-stop-shop for all things automotive. We offer a variety of automotive services, from automotive body repair to automotive paint and auto painting. Our South Buffalo auto collision repair and service shop is locally owned, and we proudly serve all of WNY. We handle all auto body repairs, from minor scratches to severe collision damages. Transit Collision also handles mechanical repairs, glass replacement, rental cars, and assistance with insurance claims. Our team has over 40 years of experience and takes pride in providing each of our customers with a positive experience. We aim to change the way you think about repair shops. Bring your car to Transit Collision, and you will need help navigating the repair process when a car crash occurs. Our approachable, experienced team is here to answer your questions and get your car back to its pre-accident condition as soon as possible.
Reviews Summary
The Transit Collision reviews are overwhelmingly positive and encompass a variety of customer experiences. Most of them praise the employees' friendliness and professionalism, including the manager named Jen, Eric, and Roman. Clients praise the workplace for its accurate color matching, utilizing genuine automaker parts, and excellent work. Another note is that setting up for rental cars makes it practical and fast. Several list the convenience they felt because they conducted the entire insurance process and had the vehicle prepared for collecting the cars. The work was done swiftly and without additional fees for subsequent problems arising. This often playful themes or trust in the company exercise by listing the desire for someone to purchase property there and recommend them to others. This attitude is further demonstrated by a few who say that the shop is the only body and paint shop they will use now. The cost of the work is often mentioned by other clients who express surprise at the quality of the workmanship and the bill. The drinks offered and the cleanliness of the premises are also frequently mentioned in these reviews. There are several instances of the garage using of hi-tech equipment. This readbounding into the overall description of a professional and efficient repair and bodywork shop.
Frequently asked questions
7 questions
What do Transit Collision clients say about the work?
Clients frequently praise the team's professionalism, punctuality, and the quality of repairs. Many reviewers highlight that their vehicles look like new after service, and they appreciate the thorough handling of insurance claims and rental car arrangements.
Does Transit Collision offer assistance with insurance claims?
Yes, they provide insurance claim assistance included with their collision repair services. Reviewers have noted that the team effectively handles the entire process, making it easier for clients after an accident.
Can I get a rental car while my vehicle is being repaired?
Yes, they offer rental car services, including short-term, long-term, and insurance-covered rentals as part of their collision repair services.
What types of auto painting services does Transit Collision provide?
They offer full car painting, touch-up paint services, and wheel flares painting, ensuring a comprehensive approach to auto painting needs.
How does Transit Collision handle body work services?
The team specializes in body work, including dents and dings removal, bumper repair, and frame straightening, providing a full range of repair solutions for damaged vehicles.
What do customers say about the customer service at Transit Collision?
Reviewers consistently mention the friendly and helpful staff, with many noting the excellent communication and support throughout the repair process.