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Blueground | Furnished Apartments New York
Blueground | Furnished Apartments New York
Blueground | Furnished Apartments New York

Blueground | Furnished Apartments New York

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106 W 32nd St, New York, NY 10001, USA Get Directions
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ABOUT   Services Excellence Summary

Blueground is changing the way people live. We offer a flexible approach to apartment life: reserve a rental wherever you need, whenever you want, and for as long as you like. Our rapidly expanding network of fully-furnished, elegantly decorated homes stretches across the globe. Our homes are hand-picked, managed by us, and offer the modern tenant a place to travel, work remotely, and experience new things—whether you stay for one month or one year.

 

SUMMARY   Reviews Summary

Blueground Apartments has excellent reviews from tenants who are extremely satisfied with their experience. Tenants note excellent management, high quality and well equipped apartments as well as thanksgiving for the support from the management team in finding accommodation during the crises of the war. They rate the apartments, the Blueground App, the Blueground website, and the Blueground customer service very highly. Tenants note very good cleanliness, an excellent bed, modern furnishings, and a good location for the building. The company's appartment meets their expectations, and they fictionalize the company because the staff is very polite and responsive. Many tenants also mentioned that they would recommend the company to a friend. Some tenants, however, reported that they had some issues with essential packages, quality of some furniture, and additional fees that they did not know about. The company's restaurants cuisine communicate very effectively and well with tenants, and these communication and quality repair responses probably could have been more useful. The overall conclusion is that they will repeat the use of the service and refer others, given that most different parts of these apartments are satisfied. The percentage of tenants who recommend companies often is often very high, and the overall rating is high.

 

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Paul left a 1 star review
★☆☆☆☆
On TrustAnalytica
Jan 23
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Pros & Cons

PROS
recommend (5)
excellent servic ... (3)
highly recommend ... (2)
great staff (2)
great place (1)
accommodating (1)
well organized (1)
in good hands (1)
nice and clean (1)
good location (1)
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Cons
horrible (2)
damages (1)
poor customer se ... (1)
go elsewhere (1)
not impressed (1)
dishonest (1)
unresponsive (1)
horrible custome ... (1)
unorganized (1)
waste your time (1)
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Blueground | Furnished Apartments New York Reviews: 102. Average Rating: 4.2

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Apartment advertised as 3 bedroom but really a 1 bedroom, carved up. The bathrooms are so small you cant fit in them and water goes everywhere. The mattresses are like they picked them up off a sidewalk. The Apt is 120 degrees and you cant open the windows in 2 of the bedrooms or i would say closets because they have retrofitted window AC units mounted (which don't work). The building is old and run down. Asked to void the agreement because I have a son having heart surgery and want him to be comfortable...there response was that i would have to pay a penalty to leave early! I have stayed with similar companies like furnished quarters and had wonderful experiences. It is virtually impossible to get anyone on the phone. I could go on and on but bottom line is stay away from this company book with anyone else!
Apartment was clean but smells a but funny. The refrigerator had not been closed properly (for who knows how long) so, at first it seemed like it didn’t work. No reply from the company to that inquiry. I suspect that is where the smell came from. There is a peculiar (and very messy) curtain with a zipper that is improperly installed. No hair dryer. I had a number of challenges and the Blueground team is incredibly unresponsive on the app. I booked an apartment specifically because air conditioning was an amenity in the description. I asked twice for instructions because there is a mobile ac unit that needs to vent outside and I suspect that is what that peculiar white curtain thing is for. Their eventual response invited me to purchase and install an air conditioner at my own expense! This is not just poor customer service but dishonest business since the same reply indicated ac was NOT an included amenity, which is not what the listing said. I would have chosen a different apt in a better neighborhood if ac hadn’t been the top priority fir me. I have now been in Vienna over a week in 90 degree weather and sleeping terribly because of the heat. Needless to say, I am not impressed with this company. Anyone considering giving them your business, I suggest you go elsewhere. I wish I’d found reviews that warned me.
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Paul left a 1 star review
★☆☆☆☆
On TrustAnalytica
9 months ago
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