Choice New York Companies is growing faster than any other management company in New York City. We work for you and your residents, focusing on best-in-class service delivery. Choice New York Management is an expert in multi-family residential, condominium-coop, mixed-use, and commercial building management. Choice New York Staffing provides essential building services, including doorman, concierge, superintendent, porter, and janitorial. Home By Choice provides brokerage and leasing services to our building owners. Please visit our website for more information on the Choice New York Difference.
Reviews Summary
Overall, after reading a considerable amount of prominently positive reviews, the general consensus is that clients are satisfied with the services the building and property management company, Choice New York, provide. Access and transport and building maintenance and support appear to be the standout items that provide a comforting experience for those that leave there. The property management appears to be proactive in situations that require attention and has been praised for managing the intricacies of customer queries and other needs. Many reviewers mention Drew as an exemplary representative of a company that is well represented by all its workers. Smiles and understanding have been used to characterize Choice New York's staff attitude towards difficult transactions like leases and other issues. Most of them have praised the cleanliness and almost no complaints about the same across the properties managed by Choice New York. The company is good at effective communication within its staff and with the client and is described as one of those companies that invest in using modern technology to improve customer experience. The most recurrent aspect reported in the reviews is that Choice New York's workers always work in the interest of the customer and do not seek to benefit, drawing a line between themselves and other non-focused property management companies. The customers believe that the company has made a difference in its property because of the well-documented challenges that other property managers have.
Frequently asked questions
7 questions
What do Choice New York Management clients say about the work?
Clients frequently praise the team's responsiveness and professionalism, highlighting staff members like Drew and Nicole for their effective communication and timely assistance. Cleanliness and maintenance improvements are also common themes in positive reviews.
Does Choice New York Management handle emergency repairs in New York, and what do reviewers say about their response time?
Yes, they offer emergency repairs as part of their maintenance services. Reviewers commend their quick response times, often noting that issues are resolved promptly and efficiently.
What services does Choice New York Management provide for property management?
They offer a range of services including Monthly Management Service, Maintenance Coordination, Tenant Communication, Tenant Placement, Lease Renewal Assistance, Application Processing, Routine Inspections, Emergency Repairs, Cleaning Services, Conflict Resolution, Feedback Collection, and Community Building Events.
Can I get assistance with tenant placement and lease renewals through this management company?
Yes, they provide tenant placement and lease renewal assistance as part of their leasing services, ensuring a smooth process for both owners and tenants.
What are the hours of operation for Choice New York Management?
Their hours are as follows: Monday: 8:30 AM-6:00 PM, Tuesday: 9:00 AM-6:00 PM, Wednesday: 9:00 AM-6:00 PM, Thursday: 9:00 AM-6:00 PM, Friday: 9:00 AM-6:00 PM, Saturday: Closed, Sunday: Closed.
Does Choice New York Management offer community-building events for tenants?
Yes, they organize community-building events as part of their tenant relations services, which helps foster a sense of community among residents.