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Choice New York Management

Name: Choice New York Management
Address: New York, US
Telephone: +12129823600
Rating: 3.82

100 reviews

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+12129823600

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254 W 31st St 6th floor, New York, NY 10001, USA Get Directions

property management company Top Property Management Companies in United States Top Property Management Companies in New York

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ABOUT Services Excellence Summary

Choice New York Companies is growing faster than any other management company in New York City. We work for you and your residents, focusing on best-in-class service delivery. Choice New York Management is an expert in multi-family residential, condominium-coop, mixed-use, and commercial building management. Choice New York Staffing provides essential building services, including doorman, concierge, superintendent, porter, and janitorial. Home By Choice provides brokerage and leasing services to our building owners. Please visit our website for more information on the Choice New York Difference.

SUMMARY Reviews Summary

Overall, after reading a considerable amount of prominently positive reviews, the general consensus is that clients are satisfied with the services the building and property management company, Choice New York, provide. Access and transport and building maintenance and support appear to be the standout items that provide a comforting experience for those that leave there. The property management appears to be proactive in situations that require attention and has been praised for managing the intricacies of customer queries and other needs. Many reviewers mention Drew as an exemplary representative of a company that is well represented by all its workers. Smiles and understanding have been used to characterize Choice New York's staff attitude towards difficult transactions like leases and other issues. Most of them have praised the cleanliness and almost no complaints about the same across the properties managed by Choice New York. The company is good at effective communication within its staff and with the client and is described as one of those companies that invest in using modern technology to improve customer experience. The most recurrent aspect reported in the reviews is that Choice New York's workers always work in the interest of the customer and do not seek to benefit, drawing a line between themselves and other non-focused property management companies. The customers believe that the company has made a difference in its property because of the well-documented challenges that other property managers have.

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Reputation Change over time

Pros & Cons

PROS

recommend (11)

highly recommend ... (5)

very helpful (5)

helped me (5)

extremely helpfu ... (4)

very professiona ... (2)

on time (2)

well informed (2)

very responsive (2)

super nice (2)

Cons

unprofessional (7)

unresponsive (5)

horrible (3)

terrible (3)

disappointed (2)

rude (2)

no communication ... (1)

do not use (1)

poor service (1)

poor customer se ... (1)